Haven't had Cinnabon for a while, but this location is showing why they're closing down. There was no one in line and while standing in line, the girl at the register who saw me, decided to finish what they were doing first before attending to a customer in line. After she finished cleaning the area she was working on, she took my order.
I ordered one Cinnabon and she gave it to me with their machine asking for a tip. After receiving my Cinnabon, I noticed it was not hot like it should be.
I asked another worker how long these sit out for and the guy told me 30 min. I mentioned mine was pretty cold and rather than asking me if I'd like another one, he just said someone hit the warmer and it turned off which is why the Cinnabon probably wasn't hot. Even after that, he still did not offer another one.
I won't be going to this location any more and wouldn't be surprised if they closed down like many of the other places at the mall.
People can blame Amazon all they want for stores closing, but horrible service also is a reason for places...
Read moreI would give this a zero star if I could but unfortunately I can’t. I also can’t even rate the food part because I didn’t get anything. I went there yesterday to get a drink because I love their drinks but you know what I don’t love, being told by an employee that they don’t want to make a drink so they tell another employee to make it and that employee also said they didn’t want to make it. So after them going back and forth saying they don’t want to make it and then they say do we even have the mix and the one at the counter turns around opens the fridge and closes it and says yup we don’t have it. So now you just wasted mine and your time, I’m sorry but i didn’t realize that you get to decide whether or not you want to do your job at your job. The service is horrible every time I go to medows mall in Las...
Read moreI came in this morning around 10:56 AM, not quite sure what time Cinnabon was open, normally I just drop in on a mommy Daughter cinnamon roll date. So I kindly asked the black woman that was there at the time “excuse me what time do you guys open? “She proceeded to mumble something with an attitude and I wasn’t quite sure what she said so again I asked “excuse me what time did you say “and she elevated her voice with an attitude yelling 11 o’clock! At that point, I had no interest in waiting an additional four minutes to order any cinnamon roll because she was not going to serve me my food with that sort of attitude. I am a regular who comes almost every weekend if not every other weekend to get a cinnamon roll because this is the nearest location for me, but this has motivated me now to make my...
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