TLC Computer Solutions — Local services in Las Vegas

My 2013 Samsung laptop, like many older machines, was starting to have keys coming loose. After watching videos on how to replace keys and keyboards, I decided to find a professional to do it - too hard!

After researching a replacement keyboard, I took my laptop and the eBay ad for the keyboard to TLC Computer Solutions. John and his team refused to replace the keyboard and wouldn't order the part I showed them.

Turns out, they were right.

After further research, it came to light that for my model laptop, the entire top part (called a "palmrest") has to be replaced, not just the keyboard. Their years of experience combined with genuine care for a customer came together on this.

They order a palmrest; the same day it arrived, they had me bring the laptop in and they replaced it same-day. My old laptop looks and feels like a brand-new machine now!

In conclusion, if you're reading this review, it's probably because you're computer is broken and you're trying to find a good place to get it fixed. Here's what to do: stop reading reviews and call TLC Computer Solutions. Now....

TLC Computer Solutions has been the company of choice for me for over four years for repair and maintenance of my computers - my desktop and my laptops. Last year my desktop was attacked and all of my files were infected. The attacker requested that I pay an enormous sum of money to solve the problem. I contacted TLC and they said "bring it in right away" and we'll fix it. TLC restored all of my files and my computer was working perfectly the next day!

I have recommended TLC Computer Solutions to many of my business friends and they have followed through and been in contact with TLC to handle maintenance and solve problems for their computers. The feedback that I've received has been just as positive about my friends' experience with TLC as my own.

It's very important to me that I have people that I can completely trust working on my computer and I have that with TLC. I recommend highly that you contact TLC Computer Solutions for your computer services. You will be so happy that you did!

Sincerely, Pamela Hollister Author & Trainer: The...

I was very disappointed with how they processed upgrades. I called twice to let them know what I needed before I arrived and was told that I can just walk in and they would game an estimate. When I arrived the name on the building was TLC but they had an entire different name inside. This location seemed very old and their office has camera hanging on the walls from the early 90s. They did not seem like a shop that was modern and up date. I figured well maybe they will make it up with their pricing.

To my surprise they told me that it would tell me 4-5 days to get in estimate because they are so back logged but if I paid $50 they would somehow clear there schedule to tell me what a hard drive replacement would cost.

I then declined to leave it and again they found time to give me a quick quote right there on the spot. I ended up not feeling comfortable leaving...