Xfinity Store by Comcast — Local services in Las Vegas

I had my service turned off at old address turned my equipment in than to find out that service is still on at old address I called several times to get internet at new address agent said I would receive the equipment without n 3 to 5 business days never received it than I get a bank statement from xfinity comcast stating -$900.00 I called talked with h a agent specifically stated if we get disconnected to please call me back we’ll we get disconnected and agent never return my call and the address they have for my account is not the right address I would NOT recommend xfinity to his had been a nightmare no I’m still getting text saying my need to turn equipment in am going further with this because I...

The high speed is great...we signed on as soon as optic was run up to our neighborhood a couple months ago. On the other hand, we've been through 4 modems...including driving to Albuquerque as a final last resort to get the right one that worked...and endless hours on the phone with their support. Has crashed way too often...and then they messed up our bill this month, too...charging for two modems 'cause their employee in Albuquerque neglected to credit the returned one. Also, their line guys...watch them when installing. They did a really bad job running the line, anchoring it to the house and running to entry spot...too much line and...

This has been one of the more disappointing reviews. I had high hopes for this service, but it’s one of the shadiest experiences I have had. We are paying for speeds close to 1 GBPS. The service might work for a few weeks and then it is incredibly slow on most devices.

Then the customer service is very unreliable. The live agents assure us that they fix the problem, and then it’s bad by the next day.

There is a lot more to this but I’ve probably said enough. If you can get Plateau in this town, that would be your best bet. Unfortunately they won’t come to my...