Video & Audio Center - South Bay — Local services in Lawndale

I am used to walking into electronic stores and fending for myself -as it’s hard to find sales people who know what the sell sometimes. I loved everything about my video and audio center experience phone call. They had the mount I was looking for -in stock! The video and audio center amazon warehouse lady was so kind and helped the best she could even though it was outside of her department . AND THEN THERE WAS MISTY. She is amazing. Friendly,patient and wow!! Knowledgeable. She was similar to an encyclopedia on electronics. Not only did she price match- she gave me the option of driving to the warehouse and picking it up there. THERE ARE NOT ENOUGH GOOD THINGS TO SAY ABOUT THIS COMPANY. Did I mention this was around Black Friday madness- They took the time to help and make it super easy for me!! Grateful beyond words for...

Purchased two 75 in T.V.s was told by the sales representative they price match if I find it cheaper elsewhere as long as they are a certified Sony reseller. I found it cheaper at another retailer and asked for the price match. The story now changes that they will not price match and if I return it I will have to pay a restocking and the delivery fee. SHE LIED about the price match and once you purchase the item, well they won't honor it and just threaten to charge crazy restocking and any fee they can. I was going to buy a SONOS system but now I will never shop there again unless they apologize and honor their word. Lost a good customer this was my third T'V. in two years with you. ...

We were having issues with our audio setup and tv and after contacting Video and Audio Center got connected with Misty. After assessing our problem she suggested a FaceTime call. She worked with us for a good half hour and walked us through all of the troubleshooting steps and ultimately solved our issue!!! She was extremely professional, patient and kind and we are so thankful for her help. We are long time customers now for sure...