Home Furniture did a great job during their saleathon! The salespeople weren't pushy and allowed me to walk around, even directed me to several Lazyboy sofas. My saleswoman explained that it might be a 12 month wait for the couch I picked. However, she checked the list of Lazyboy couches they had ordered and found the Lazyboy couch I wanted. They were to receive it around the first week of October. So I ordered it, paid the deposit and waited. A friend of mine called to check on the couch's arrival and they said they would call back. Several days later, I received a call that they were ready to deliver it the next day. I couldn't have asked for a better surprise since nothing had been going right for me. I stopped and paid the balance the next morning and the two men delivered it when they said they would that afternoon. They were polite, curtious and explained the functions of the Lazyboy couch. They even supplied a power strip to protect the motors for the power leg recliners.
This was the first time I had ever shopped at Home Furniture and it was an excellent choice. I would definitely recommend them and I'm sure I will purchase...
Read moreI love your store and I love my recliner. I was however kind of taken back when I called in to arrange for delivery. The lady I was talking to seemed very vague on when I would know my delivery date. She told me they deliver in Harrison on Tuesdays and Thursdays but she could not tell me that I would have a delivery this Tuesday or Thursday that I would just know when I got a phone call the night before. So last night being Monday Night I waited for a call or text and none came so I assume that I wasn’t going to get it on Tuesday. Tuesday morning I was awakened I don’t know what time eight or nine they were at my door. I was exhausted and it took me a while to even get my wits about me to let them in after they had to wait while I changed into clothes. Turns out they were calling an old number that I told you guys to take off of my record that no longer exists. Then when they couldn’t reach me I guess they decided to come on over which turned out to be very helpful to me but I was a wreck when they rang the doorbell. The delivery guys were very courteous and...
Read moreWe live in Cincinnati and visit the area to see family. We purchased a small chair years ago and liked the quality and service. My daughter who lives in Versales purchased a sofa a few years ago and very satisfied. We were looking for a smaller sofa and decided to check out what they had while having a sale. We had a great sale person and was able to purchase a new loveseat and have the large old sofa taken away for a small fee. Delivery was in a few days and the fellows picking up the old sofa and delivering the new one were on scheduled time and very professional. Answered any questions we had about the love seat. Will always look at this store when in need of a new piece...
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