HEEBEEGEEBEEZ — Local services in Layton

If you think I am being biased, just TRY the other stores and make your own assumption. I am pretty damn sure you wont regret the extra minute you take to try the other stores. It would save you a lot of money in the future, and you will feel a lot more satisfaction doing your own research when it comes to saving your own hard earned money.

I remember going to this place awhile back, I was told by a couple of my new friends who used to frequent the shop about how much they were being cheating their customers, which was something I experienced before. I did not really care about leaving a review back then because I didnt really bother about "writing reviews", but after hearing that they still did not change their ways and continued to cheat, I figured its only fair that I save the trouble of newer customers finding a place to play. Back then I was a new player into Magic the Gathering, I did not even know when I was being cheated on by the players there, even when my brother reported to them, they kept defending their players because they were more frequent customers to the store. It kinda pissed me off considering how they rather defend a cheater just because he always returns to the store. And during a prerelease, they bugged the system to give more prizes to returning customers than newer players like me (when I just moved into Layton). Coming from someone who has visited all the card shops in the Layton area, this shop is the most expensive among the 3 (Game Den and Game Grid). I know a bunch of people that thought Heebeegeebeez was the cheapest just because they never knew that there were two other card stores in the area. In a nutshell, customer service here only exist if they believe you are gullible enough and that you will continue spending a lot of money on overpriced singles and...

We bought an expansion to a game from this store that we were really excited about. However after opening it and reading the rules of the game we realized that it was the third expansion and we needed the second expansion to play it(which we didn’t have). So we brought the game back to the store with the receipt to exchange it for what we needed. They would not refund our money or give us any store credit because the plastic on the box had been taken off. Nothing inside the box had been taken out of its original packaging. The game is useless to us and we are just out the money we spent. When we tried to return the game (not when we purchased)we were told all sales are final. I understand that this is your policy and that is fine. But if you won’t exchange/refund people because the shrink wrap is taken off the outside of the box and nothing else then everyone else is better off getting these things from Amazon. The prices are the same and they have much better customer service when it comes to problems with products and returns. I like the selection of games this store has and most of the employees are good. However, I will not shop here again and will suggest the same to...

It has recently come to my attention that this store is currently still in operation, which defies all logic and reason. Under no circumstances would I ever recommend a friend of mine to ever step into this store. I attended this location and only this location once and will never attend it again.

I went there to play a two headed giant tournament on a Sunday (Sunday events are fairly uncommon for this region). The tournament started 2 hours late, while we waited for the owner to show up to play. There were more employees than customers in the event, and it was drastically over priced and abysmal prize support. I should have guessed as much, because people there didn't play in favor of playing some legacy with proxies, even talking about how ridiculous the prices are at this store.

I have never had a worse experience at a store in my life. When I left there I felt like the store would be closed in a week and turn into a Subway or something that provides more value to the customer. I had to leave after round one because it was almost my kids bedtime, which I thankfully left at home or I might have been accused of being a bad father like the other customers who...