The UPS Store — Local services in Lemont

The service I receive at the UPS Store in Homer Glen is truly exceptional—it has become my second office. From printing all of my business materials to purchasing shipping supplies and handling every package I send, this location has consistently met my needs with speed and professionalism. The convenience of being able to take care of everything in one place, including quick and easy Amazon returns, makes it an essential part of my daily operations.

What really sets this UPS Store apart is the outstanding staff. They are efficient, friendly, and always ready to help with a smile. Whether it's assisting with a large batch of copies, recommending the right shipping option, or just making sure everything runs smoothly, their attention to detail and customer care is unmatched. Their support makes my job easier, and I’m truly grateful for the reliability and warmth they bring to every interaction. They’re more than a team—they’re a trusted extension of...

One star is too much for this store. I went yesterday with a package that was left in my house by mistake and the store manager was so angry towards me that she almost threw the package at me. I had another package to return and the company that it came from asked to bring it into a UPS store and asked them to called if there was any issues. The store manager screaming when asked to contact the store told me " you can go to your car and call them on your cellphone. Your shipping problem are not for me to handle." I had my 1 year old son in my arms and my 6yrs daughter was helping me with the packages and there was no courtesy toward her attitude. I tried to keep calm but she was laughing at me with the mail man and the customer behind me. I told her that she had very bad customer service but she did not care, please keep away from this store since "UPS DOES NOT HANDLE YOUR...

I’ve only used this UPS location a few times recently, but I have received fantastic service from both Cindy and Vince every time. They’re both so polite and helpful. My first visit in the store, I rushed in about 15 min before closing. I would typically never ever do such a thing because I think it’s inconsiderate, but this was a very unique, urgent circumstance. I felt terrible for coming in minutes before closing, but incredibly, they were still so patient & understanding. They took the time to help me select the proper insurance, packaging & security details for the package I was sending & they never made me feel rushed or guilty for a second. They turned a stressful situation into a perfectly pleasant experience & I walked out feeling confident that I had made all the right decisions about how my valuable package would...