Upscale Consign*MINT* — Local services in Leominster

I guess running a consignment shop is not competitive as this place is hardly customer friendly. Getting an initial appointment to bring in my first batch of items to sell (up to 30) was a process because the staff (owner & 1 other) alternatively ignored me and then treated me condescendingly/rudely, ultimately deigning to give me an appointment a couple weeks out. When I brought the clothes in, the interaction was slightly better by the end, but this was after they rejected most of what I had brought in. Overly picky imo, tho my daughter tells me that is par for the course. Might have been me, but felt my offerings were being sneered at. Went back month or so later to see what had sold and bring another batch. The worker (not owner, but same woman mentioned above) could not have been more obnoxious/rude. “Come on people” was the response when myself and another woman did not know our codes (It was not difficult to look up). And she seemed to be outraged that we were trying to bring things in despite a small hand-written sign on door advising they were pausing for a bit (aside from this little sign, how were we to know?!) She pretty much didn’t want to let me in the store initially (I could have wanted to look around to buy). She also seemed reluctant to have us ‘cash out’ (understandable, I guess). Lots of other snarky attitude/comments. I can’t believe this place gets a 3 overall - the customer does NOT come first. From perspective of being a customer, I agree with the other reviews that things seem overpriced and sort of average quality (though there were some interesting housewares, as also mentioned in another review). Toyed with...

They have a $10 minimum purchase with cards. One woman told us it was okay and to consider it for next time, but the cashier was very catty and reiterated it rudely. I shop at small businesses regularly, the ones I normally go to in my town are a $5 minimum which is why I even asked beforehand to begin with. If you're not comfortable with making the sale, feel free to say so. I had made an effort to combine me and my friend's purchases to help raise the price of our order, but was totally willing to go grab cash nearby if necessary. Our order came to a little over $6. (Also there seems to be a photo of a sign in the reviews saying the purchase minimum is $5.)

The store itself was okay, having a nice selection of scarves in particular I don't see at other stores. The selection is not worth dealing with being spoken down to, considering this was my first visit. I completely understand how card payments affect small businesses, it is not necessary to be pretentious towards customers that sympathize and are willing...

Bigger store than I expected!! Def going to be one of my favorite consignment shops! Now I have to stop here whenever I pass through the Leominster/Fitchburg area. They are very up to date with styles and they have great prices for a lot of name brand items - me and my daughter were in there for like 2 hours shopping, love the lady working - she was very personable and funny and even though she was crazy-busy she still came over to help my daughter look for something specific to complete her outfit. This is a very neat and well organized store you can see a lot of hard work goes into this shop, I found some great flannel shirts in the men’s section, they did have some furniture pieces in the front and also a nice housewares section in the back where I found a gorgeous set of kitchen canisters, we shopped here for quite awhile then did lunch at Yamato Japan in the same plaza. Perfect afternoon! We will absolutely be back...