Placed an online order and never received confirmation of order or shipping status. I've emailed and called the store and have yet to get any sort or response. They happily took my money and did not ship a product. Total scam of a company. I will be disputing the charge with my bank.
Follow Up: After several attempts to contact the business over the phone and through email with no answer I placed my review. Upon completion of this review I attempted one last time to make phone contact. This last attempt was successful. The woman on the phone was very pleasant and apologized for ignoring the calls as they were shown coming from a business. Unfortunately the item ordered online was not available and they could not fulfill my order. Despite the difficulty in getting ahold of this business and my item being unavailable I was impressed once contact was made. The woman on the phone (who I can only assume was the business owner ) quickly refunded my purchase and then went above and beyond to try and source the original item. As a small business owner myself I know how important reviews can be. I have modified my original rating to reflect the superior customer service I received after making contact with the business. Thank you for correcting the issue and may your business continue...
Ā Ā Ā Read moreIāve had three boudoir sessions with Sasha and my fourth one is booked. That alone should tell you something! Iām not going to lie though, I was so nervous leading up to my first session. Iāve always been insecure, hating my stretch marks so much. Hating my stomach more than anything. Having someone other than my husband seeing me in lingerie. All of that had me so stressed out. All of that quickly went away once I arrived at the studio. I have never met a kinder more uplifting person than Sasha. She listened to me whine about my insecurities. She lifted my confidence and made me feel like so confident. I left my session with a different outlook on myself. From the minute you walk in she hypes you up, walks you thru the process, helps you pose. Prior to your session sheāll help with outfits. Sheās there for you the entire step of the way! Once my photos were ready I was blown away. She had captured photos of me that were stunning! I had now idea how gorgeous parts of my body truly were. My eyes, my arms(I had no idea that I have visible arm muscles, haha), and of course my booty! I bought the whole gallery! I would strongly recommend booking a boudoir session with Sasha! Put your insecurities aside and do itā¦now! Do it for you, you deserve to feel like a...
Ā Ā Ā Read moreExcellent customer service! I placed an order online over a recent holiday weekend, and within a few days I received a text from the store notifying me that the garments I selected were on backorder. Since the original product I selected might take several weeks to arrive, the employee asked if I would be interested in swapping my original selection out for a similar style garment that they had in stock so I would receive my order in a more timely fashion. I opted for the swap, the employee sent me a photo of the similar garment they had available, and they confirmed that the new garment was sized appropriately for my measurements. Super pleasant and enjoyable experience. I received my package within a day or two of the order update, and they included both the swapped garment and a small cute extra (perhaps to round out the original order cost - I was excited for the surprise regardless). Everything fit, and I'm beyond excited with what I received. Very excited to have found this local business. Worth...
Ā Ā Ā Read more