Aaron's Rent To Own — Local services in Lexington

I found their worker scott to be very rude and loud in front of customers with my father in law after I was told they would come on friday between 3 pm to 7 pm and never showed when my farther in law called to find out why they never showed scott started getting belligerent and rude on the phone and told him why don't you come down here then when we went there scott continued to be loud and ignorant and yelling with customers in the store he is not a good representative of arrons customer service my fiancee had just passed away and at this time we were grieving her passing away I will never forget the way we were treated by scott especially the way he challenged my farther in law and showed nothing but total disrespect towards him that is disgraceful customer service towards their customers and their family members very unprofessional worker and should not be in...

If I could give 0 stars I absolutely would! Last Monday my boyfriend and I wenr in to get a couch, washer and dryer and 3 twin mattresses. We were told we would get a call within an hour to set up delivery. We never got a call. The next day I called. I was put on hold for 45 min then told that they weren't sure if the mattresses would be in on time and they would call me back the next day. Again no call. We called Friday to see what was going on and was told our stuff would be delivered on Saturday between 3 and 6. I called the next day to make sure everything was setup. Just to be told they had tried to call and couldn't get a hold of us. I confirmed they had the right numbers. Now my children have to sleep on the floor because we took their word they would be coming. Absolutely unacceptable. All we kept being told is Im sorry this whole situation was...

The one on Winston Road has very poor customer service I came in a couple days ago to put money on my account the one of the ladies took my money $120 I still owe money of course but she did not put it on my account I don't know where it went cuz online it still shows that I owe the full amount when I don't after I gave them what I could on Saturday and today I come in and I just told them that to come pick it up and then I need my money back that I gave to him the other day because they did not put it in my account don't know where they put it so and they going to sit there and tell me no that they cannot give me my money back well then where did it go considering it's not on my account I still owe a full amount on my item so I would not...