Dispatch - An Interactive Serial Mystery — Local services in Lexington

Being in the UK I often sit and wonder at my lucky North American cousins in the plethora of monthly boxes they have on offer, whilst it's slim pickings this side of the Atlantic. However, Dispatch Breakout is a rare diamond in the rough, and what a diamond it is - they've cracked the shipping and customs thing, so all that's left is to enjoy the contents, and it's a smorgasbord of delights, you might find a pack of cards (but it's not "just" a pack of cards), you might find a Mancala game (but it's not "just" a Mancala game), you might find a jigsaw puzzle (but it's not...ah you get the idea). Clippings, letters, invitations, puzzles, ciphers - there's lots to think about, lots to do, and lots of value in every box.

Further, the story builds box-on-box, each building on the last with some nice call backs but even better than this: if you ever run into problems, and the Facebook pages...or forum...or slack message boards....are of no help, then their customer service team are second to virtually none. Friendly, helpful and fast, these guys are at the top...

Our family ordered Dispatch because of a Groupon, and we are so glad we kept up with it! As a family, we love to go to escape rooms, so we were so excited to see a product that goes further than just an hour at a time. Every month, we get together, sit down, and work out our box. It's been an awesome experience because there's something for everyone in every box. It was a little challenging to get started because we weren't always sure what we were supposed to be doing or if we were on the right track, but we always figured it out eventually! We like that it's challenging but not impossible, and we've learned to celebrate the small successes like finding a website or finishing a puzzle! The detective service that gives hints/tips is very responsive and has been incredibly helpful! They don't just give you answers, they're actually interested in what you know and how they can help you get to the next steps. We...

Great alternative to get that Escape Room fix! The amount of work that went into the series is outstanding. The "real" clues provided look legit. The robust website presence is intriguing and gives you the same excitement as getting that lock open in an actual escape room. You do get stuck, so Dispatch has a "detective agency" to help steer you in the right direction and they've been very helpful. If you get stuck, keep in mind that some puzzles are a little tedious because it'll keep you working at your own pace for the next month. So there's no need to solve it in a weekend, but it's totally possible. Just recently, Breakout made a collaborative workspace for other players to help each other out. One interesting thing we did is to collaborate with family over video chat, pictures, and text messages from very far away. So it's something that can be done from a distance. We look forward to the...