Hibbett — Local services in Liberal

I was in dire need of a new hoodie to be able to sustain the freezing temperatures here in Liberal Kansas. Doing some digging into local shops I found Hibbet Sports and decided to give it a shot. As soon as I walked in I was greeted by Cynthia who took me on a tour of their hoodies. Didn't think it was possible but I was instantly drawn to their North Face brand selection for only $25! It was a steal. I'll admit I wanted to browse the rest of the store and was able to do so without being bothered by employees following me around and forcefully trying to push items that I was not asking for. This is a common practice in other sporting good stores I have been in but this was not the case at Hibbett Sports! But I will say while browsing the store I noticed they did have Highly expensive items. I saw several T-shirts well over $30. Some sweat pants well over $60. This is definitely a store you want to browse for their bargain items and not pay the extreme prices for their "new" items. Overall good experience even until the register! At the register I was not harassed about "would you like some socks with those shoes, would you like shoe laces, would you like a spray cleaner for your shoes etc.." it was great! Great staff! And...

My son and I went into the Liberal store to look for an Under Armour beanie and gloves, we stood by the checkout counter for 5 minutes needing a question answered, the cashier was visiting with a woman talking about her family matters, I politely asked her for some help, she just glared at me. The manager walked by and I politely asked her for help, she just ignored me. I finally walked out. I would not suggest going to to the Liberal store, they have no idea what customer service is. I'm sick and tired of the lazy people just showing up to draw a paycheck and provide no customer service whatsoever. I will NEVER darken the door of this business ever again. I'd suggest driving to Guymon, where they KNOW how to treat...

This place just keeps getting worse. Staff walks around and doesn't offer any help, always have to go chase somebody if I want something. They are lucky there is not another sports store in the area. The worst customer service. I walked in there to buy a new set of glasses, looked at the display for a few minutes (2 employees were chatting by the registers). After a few minutes trying to get their attention I decided to walk up to them and asked if there was anybody that could help me to which one replied "yes" and just stood there. I smh, waved them off and walked out....