Bootery Boutique — Local services in Libertyville

I’ve stopped in this store several times, and I’d say their inventory is mediocre. What causes me to not want to go back though is their lack of any kind of customer service whatsoever. I was in there yesterday, and there were a couple things I would have stayed to try on if anyone offered to help me. Nobody even looks at you when you walk in the store. They clearly don’t care if you’re there. If anything, it seems as though you are a huge inconvenience to whatever they are doing if you ask for help or assistance. There was one other customer in the store at the time, so they weren’t busy. I was browsing the shoes when an associate came out from the back and just looked at me to get past as if to non verbally say, “Get out of my way.” That was the only acknowledgement I received since I was in her path. Unfortunately, it left me feeling like I really didn’t want to be here, so I walked out. I’ve spent hundreds of dollars in there before, but now I’d rather give business to a store that shows any kind of appreciation for their customers. Hint: Take some pointers from Serendipity down the road. They may be a different concept, but they make you feel welcome as soon as you walk in the door. The bootery,...

I am dangerously close to this boutique and cannot walk near their door without dropping money. If I had the funds, my whole closet would come from here. I have to actively avoid walking past the door to save my wallet from a new wardrobe. It’s harder too cause everything is so reasonably priced for a boutique!!! you’d expect everything to be upwards of $80-$150 but most things I find are way nicer to my wallet than most boutiques of their vibe. i love...

Came in today. Only a few patrons. It took over 5 mins before someone reached out to us. When i asked where the dressing room was. Instead of the clerk taking my items and walking me back to the room. The clerk pointed towards front of store and went back behind the wall behind the register. Another clerk was more interested picking up shoe boxes than chatting with my...