Edie Boutique — Local services in Libertyville

I love supporting local businesses, but unfortunately, I won’t be returning due to how the staff made me feel. I needed to return a dress that didn’t fit me properly and was accused of wearing it, despite having just purchased it days ago with the tag still attached. While browsing for an exchange, I felt watched, and anything I picked up was immediately taken to the counter, making me feel pressured. Since they only offer exchanges or store credit, I struggled to find something I truly wanted.

That said, the store itself is stylish, modern, and a great spot for last-minute gifts. I wish my experience with the service had...

Please ensure you know their return policy before you purchase!

I made a fairly expensive purchase and was not informed by any of the store associates about their return policy, which is only 14 days and limited to exchange or store credit. The only signage of this is placed beneath the register and below eye level, making it very easy to overlook.

I completely understand if this is the store’s policy, but it should be communicated much more clearly so customers are aware before...

Cute little Boutique. My wife and I decided that we wanted to shop local and after going up and down the strip we found something that fit the bill in Edie. The staff was pleasant and helpful. I will not drown on about the selection because everyone's eye is different. One thing I would hope for the store is to focus on the gift wrapping and or item packaging. I guess I expected that with a high end store I would get more than a necklace wrapped in a single tissue and...