T.J.'s Ceramics, Flowers & Gifts — Local services in Licking

EXTREMELY disappointed in the way I was treated with my order. The flowers I order from the t.j's was not the crappy arrangement that was delivered today for valentine's day and also for our 17th wedding anniversary..... first off, if you are going to accept payment and then as a company hand off the order to another company, I should have been notified, or stated on the company site..Let me explain what I was told:: When ordering flowers from t.j's in licking and it's going to salem, then what they said was that they actually give the order to bee hive to fill for salem area. I was looking for the so called quality from t.j's not from any others, so in short my wife got shafted while my money was taken for an extremely less quality, where it looked like it was thrown together, and after talking with someone from t.j's and sending them a picture of what my wife received, and the person from t.j's agreeing that it was of terrible quality, they explained that basically there was nothing they could...

Did not get what I asked or paid for!! I called directly to the Shop and ordered a Secret Garden Basket, comes with a basket, blooming red flowers and green plants. They sent a POT with different green plants in it. The whole point was the blooming flowers for the colors and to remind my friend of her mother when they were in bloom. I was charged 60 for a 25 arrangement. Called to confirm my purchase and I was correct in my thoughts and the owner said we don't stock those plants she should have told me when i was ordering them they don't really make that ARRANGEMENT option then I asked about the basket, she said i ran out of baskets, then you call the customer back and tell them the basket you are charging them 15 for out of stock. I am very upset and once you send flowers to a funeral and they are wrong they are...

I do not recommend this business. A family member spent $228 and used the online store for an arrangement for a funeral and we were not pleased with what we received. When I called and spoke to the owner we were hoping she would do something to make it right but instead she yelled at me and hung up on me after 4 minutes of a conversation. She told me she spent $180 on the flowers for this piece not including the glass cross as she said that was $20. I also do not believe she has customer skills as she was not compassionate at all during a tough time...