Furniture Express Home — Local services in Little Rock

UPDATE: The owner contacted me, was very kind and professional, gave me the missing/damaged parts of the bed frame and headboard, and offered me $100 in store credit. This was greatly appreciated.

ORIGINAL POST: I bought a bed and bed frame with a headboard from this store a couple of months ago. Although the employees seemed nice, they ended up ripping me off with the bed frame and headboard. It wasn't until after I put the frame and headboard together that I realized it was used and damaged (which the employees did NOT disclose to me). I had to go back to the store multiple times while putting it together because several things were missing. Although they were able to give me the missing screws, they did not have (or claimed to not have) the embellishments that were missing or messed up. An employee told me she would ask the manager about it and contact me if they could get a hold of the remaining missing or messed up pieces but they never contacted me. I also noticed that the paint was partially peeled of the legs of the frame. I guess I'll have to spend extra time and money on Amazon or at other stores to fix the headboard. I won't be purchasing from this...

Customer Service was A1 ! My experience walking in the store was awesome I was bombarded by lovely furniture everywhere nice colors , Strong . I purchased a purple sectional , Big White Mirror with lights and a Dresser . The owner was very friendly . That CC cup thing next to the mirror is also something that’s...

I’m very happy with the sectional I purchased from them! It was a great price, in stock and two very nice gentlemen delivered it the next day (they even offered to deliver it the same day, but I declined because I wanted to take a nap lol). I plan on doing business...