Vuori — Local services in Livermore

Pricing inconsistencies.

Regularly shop at this “level” of apparel brand — lululemon, icebreaker, rhone.

No issue with getting a fitting room. Tried on pants (men’s) and liked it. Saw noticeable defect on pants (loose stitching on cuff on a pair of pants meant to be worn cuffed) — asked for pair on back. No back stock, no problem. Here’s the issue. Saw another pair, same model, different color. Wanted it. It had three different prices, 49 (same price as color I tried on), 59, and 69.

Worker asks if I want the incorrectly priced one, said yea, but she said for 59. IME, most places would honor the lower price especially when there were two pairs with that price, that was marked the same as the original pair I tried on.

Store can do better and price accurately or honor (repeated) mistakes. Will stick to...

I visit this store often, and encounter excellent customer service each time. During my most recent visit, Trina and Elan were extremely helpful. They greeted me when I arrived. Trina kept my potential purchases so I could shop hands-free. I spent an hour in the store and they both went out of their way to check in with me, help me find particular sizes, etc. I love my purchases. The superior quality and dye selection are superior, but the staff sincerity and helpfulness keep me returning to...

as a level 8 (very high level) google maps local guide i can confidently say with 100% accuracy that this store has the best customer service ever clean store awesome workers. i feel like a king in this...