Advance Auto Parts — Local services in Lockport

Purchased a new transmission from this store and in less than 3 months the transmission blew. The transmission company refused to cover the full dollar amount of the installation of the second transmission even after they admitted it was a bad transmission. This store is aware of all the problems they have had with this company and continues to do business with them. They refused to assist us in getting our money back. Now we have to get an attorney to...

Came in to get my battery tested. The gentleman working was eager to help. Quick to come out to my vehicle to test my battery for free. Found that the battery was in fact dead. He helped me with purchasing the correct battery, installing, and getting me on my way in a quick, efficient manner. He also checked a “check engine” code I had which was related to the battery being installed and cleared. Would highly recommend...

I came in today (August 25th) to get my battery checked and get told that my alternator is bad and the guy just walks away telling me “good luck” after that. What the hell kind of customer service is that?

Time for an update! Got a second and a third opinion and both say it’s the starter(The new starter I bought is bad so I have to get it replaced.) I’ll be updating this as...