Geek Squad — Local services in Logan Township

none of the geeks in the store know much of anything. i had a repair done there to fix a mic on my computer it came back and i was no longer able to log into my administrator account. they said they didnt know how to do it either and they didnt own up to their responisblitly. then when logging into an alternative administartor account chrome did not come up and i asked the agent if i had to log into chrome first and he said you cant log into chrome????? that they must have wiped out all my favorites etc during the repair, ???? really???? not so all i had to do as i proved to him was log into chrome and all my favs were there of course as they are on the chrome server not the computer. what an idiot and this is one of there geek squad agents. not only that they dont honor their appointment times. and rarely ever have someone who knows more then you do about the computer. lousy management you cant even get a manager...

OKAY GABRIELA! First of all she’s amazing to begin with. But when my mom had MAJOR password forgetfulness— Gabi was there to help! And I mean, really really help. She did more than the Apple store with helping my mom & helped set up her new iPad. Although it was a complicated situation she kept her cool, kept my mom in good spirits, and was very professional and proactive! She ended up recovering everything my mom forgot and was able to set her up ready to go. Thank you so much Gabriela ! Def deserves some recognition because...

They do not do as they are told. Manager stated that the delivery people were to stay and make sure the washer worked on the spin cycle before they left. All they did was start the washer and walk out the door. The washer supposedly should not shake. This is the 3rd washer and all 3 had something wrong this one has a blemish on it which I can live with but this is not good service when they do not do as stated they are...