Sells warranties they cant back. If you need an Xbox one controller and they have one which is rare, they'll try and sell you a warranty. Then when your controller breaks which happens more often than not in my experience, they will respond, we do not have any new controllers. When you ask when will you, they don't know. So basically to use your warranty you have to order a new one off their website-paying up front- and wait 7 to 10 business days.. then supposivley when you bring it up to the store that they will use your warranty and the receipt to get your money back. Instead of empathizing they say "its because of covid simple as that". For the record, when you buy a Walmart controller if it breaks you return it for the money the same day. Also I buy my elite controllers from target because the warranty is much much cheaper. Would stay away from buying their Microsoft products because they do not support their products through their warranties...
Read moreEmployee was extremely rude and condescending, unsure if he was a manager or not.
After waiting to be checked out for 10 minutes, I asked if they can look up store credit card like Best Buy or American Eagle and the employee seemed dumbfounded.
He said in a condescending and rude tone "how do you think I'm supposed to run your card if you can't swipe it", I was confused at his tone and he continued and said "the only way I can do that is if you have it on apple pay or something".
It was a simple question and he treated me as if I was I was a child or something.
I was going to buy my items regardless but I didn't want to give any money to this location.
I used to have good experiences at this location but I'd rather go all the way to State College or the other GameStop across town to avoid the...
Read moreIt's GameStop not much to say here. I feel like if it wasnt for that stock scam they would of went out of business for good reason too. You already know you seen the memes and parodies about how they rip you off. GameStop is a bad name for gaming. It's too corporate. Go to your neighborhood game store first. Or if you live in Altoona go to cartridge galore. They have more integrity and better bargains, negotiating. Save your money. If your someone that preorders. 1: quit doing that 😁 2: cartridge galore will have that said game the next day and most...
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