Target — Local services in Lone Tree

I went to this location last night bc my 9 year old son has been sick and just wanted ice cream as I’m driving there I get cut off by a car with two people in it , since I was going to target that is where they we’re headed but driving crazy anyways they parked their car I parked mine about 5 rows over I get out of my car and they are stilll sitting in theirs I asked if there was a problem they proceeded to get out of the car and start yelling calling me “A WHITE PRIVILEGED BIT, CUN*, and last A STUPID BIT” I was shoved by the male THREE SEPERATE TIMES and as we are walking in the store they said watch this proceeded with name calling still and go to management office, they were target employees, so management as me to have a seat while they talked to them and left me a lone in the customer service area for about 10 min and then come out and tell me since this is a private matter I need to contact local police which I did but during this time the employees stated they were scared for there lives. Hmmmm I never once called either of them names I did yell and tried asking how I was a white privileged *, and I never put my hands on them. Management was trying to be intimidating towards me but I’m not someone who is easily intimidated and so now I’m going through the process of contacting loss prevention so the tapes can be watched and will have my attorney involved on the simple fact that you don’t act this way then play the victim to have Targets management try and intimidate you so you feel helpless. I highly recommend never going to this location bc they allow their employees to physically touch customers and condone name calling to customers. They should be so ashamed of...

Yesterday my husband bought an iPad from Lone tree Target store, He came out to his car and saw there was no seal and box looks used. so immediately opened the box and realized its old ipad( not even working). He walked in to the store and explained to the security manager, argued for an hour But no use, She asked my husband to file a police complaint to see their camera recordings to check if there was a seal when they scan the barcode.We both went there again and spoke with her to check their cameras one more time before we go file a complaint, I was pretty confident that the cameras captured there was no seal on both edges while they scan the bar code. Finally she came back to us and ask for the compromise, She said she don’t want to argue. we were really upset the way she spoke with us, She said its a fraud ipad, It was such a bad experience taking those words( fraud, compromised, don’t want to argue). We even asked her to check the sale history on that particular item bar code, she said no one bought that before, we spent almost 4hrs on a working day in Target to get my money back, We never expected this from Target, We still surprised how come they couldn’t find out the sale history on that iPad box( though the ipad is fraud still the box has new bar code) , Why it was so hard for them to see that green color seal marks (see the pic attached for the reference) on both edges of the box in their cameras while they did turn the box to scan the barcode, how come they didn’t know how to speak with a customer when they are very upset seeing that dead ipad just after 10min they bought it. We are trying hard to take this forward to the...

I had an upsetting experience at this Target location involving Mercedes Stewart, the Executive Team Lead of Asset Protection. On my first visit, I attempted to purchase several Roombas that were on clearance — a total of eight — for my Airbnb properties. Mercedes stopped me mid-checkout, said that purchasing this many vacuums was “out of the ordinary,” and limited me to only two. Despite explaining that I own and manage multiple properties and had a legitimate need, she accused me of being a reseller.

What’s worse, I later saw her purchasing additional units for herself, which raises serious concerns that she may have reserved those items for personal gain.

That first purchase was around $600, and I was required to show my ID to match with my credit card — something I’ve never experienced at Target for that price point. The next day, I came back for general shopping and spent about $19 on a board game for a friend’s birthday. Yet again, I was stopped by Mercedes to “make sure I wasn’t reselling/paid.” At this point, it felt more like harassment than policy.

I left feeling embarrassed, targeted, and judged based on assumptions and appearance. Mercedes Stewart’s behavior was not only unprofessional, but deeply inappropriate for someone in a customer-facing leadership role. Asset Protection is not law enforcement, and she should not be treating customers this way.

I urge Target’s management to seriously re-evaluate her conduct and how it reflects on the store. I won’t be returning to this location — and I wouldn’t recommend others do either until this...