Genesis Party Supplies & Gifts — Local services in Long Beach

This party store was literally 10 minutes away from the venue for my gender reveal. Their incompetent delivery driver LIED and said he couldn’t find the address. I live in Los Angeles, had family and friends coming from Moreno Valley and Colton California who found the address just fine. He lied and said he waited for me 30 minutes only to be in the wrong location. When I tried to assist him on where I was to get my tables and chairs he told me to go get my refund. He was already texting me two hours before the scheduled drop off time to try and deliver. I told him I wasn’t arriving until the set time that was on the receipt. He totally tried to sabotage and destroy one of the most happiest and exciting days of my life. I called the party store only to be told in a very rude way by Estela’s son that I could come get my money back and was told in a way that “oh I’m here” like if I wanted “problems” very aggressive. I felt racially profiled by these men who honestly made no effort after I already paid in advance for their services. I’ve never been treated like this before and luckily the host at the Venue were able to help me. I’m not from Long Beach but better believe I’ll NEVER do business with them again. 150 W Ocean Blvd is a valid address that anyone can search and also see that it’s 10 minutes away from this party store that the driver so say “couldn’t find”. No pregnant woman needs stress of not being able to seat her guest because of an unprofessional none street smart...

Ordered a piñata on the 14th. Piñata was already made so all that needed to be done was change of balloon/logo/design in the middle. We get here on pick up date 7/19/24 and it was still not done. We waited outside for her to get it done. It wasn't much wait time but they need to be considerate with customers time. Even more if it was ordered days before and had a pick up time. Tried to support a small business instead of the bigger one we usually go to around the corner. But we will take our business back to...

Genesis Party Supply is no longer run by the original owner. She sadly passed away in December 2023. The bio is misleading and was written by the previous owner. Current operation has only been in business for two years and should update bio and photos to reflect her own work, this is...