The Mud Hut — Local services in Longview

I like the idea of this place. I think it’s great for adults. My friend and I took our kids, all age 4, for a day out 9/26/19. We errr greeted at the door and asked if we needed any help Picking projects or paints. Never offered any help on how to do it or god objects, etc. There are signs posted everywhere about watch your children so you don’t have to pay for broken items which I totally understand.

My concern comes from what do you do when the projects you pick and work on just fall apart in your hands??? My daughter picked a reindeer to paint. we sat right in front of the owner as she was working on a plate. I was helping my daughter paint the reindeer and holding it by it’s head. It literally just snapped off at the head and fell and broke into pieces. My daughter was devastated and embarrassed since everybody just literally stopped what they were doing and looked at us. I asked the young Asian girl who worked there (sorry to identify by race/ethnicity but she never gave her name) to bring me another reindeer and she acted as if that was impossible. I quickly explained I’d pay for the broken one and the new one because I couldn’t let my daughter leave without completing something but she still acted as if there was a problem. she had to go ask the owner who was sitting right in front of us what to do. the owner then said yeah they have to pay for both though. I had already said ok to that. That did not settle with me very well. I have a problem with the project breaking in my hands and I didn’t mistreat it or anything. I am ok with paying something for it but maybe not full price; at the most cost of the product and paint we had used. Best business practices would have been to say It’s ok, offered us another one at no cost because you have insurance to cover broken products or poorly made products. its one think to drop or knock over an item, but for it to break/fall apart in your hands and you have to pay full price for it is totally unacceptable.

Secondly, while I would say this place is kid friendly, I would say the suggested age would be 7-8. they have a nook for kids to read and play but it’s clear they don’t like for it to be utilized. My friend and I could clearly sense that the establishment was on edge because we brought our young children. The young girl mentioned earlier, mumbled/mouth “oh my god, these kids are making my nerves bad” while our kids were playing in the little kids area. Our kids are a young 4 and by no means bad whatsoever but they are typical 4 year olds with loud voices and an excitement for life. At this point, I just wanted to finish our projects and get out. I no longer felt welcomed.

I paid for my project, my daughter’s broken project, and the second one she created and hurried up and got out.

I have an older daughter who I thought I would like to bring and maybe have her birthday party here but if I have to bring my 4 yr old (which I would), I don’t think we will be coming back. Like I said, I live the idea and would love to try again maybe even by myself but not here at this...

Had a wonderful experience painting my sons birthday plate until I was completely finished and “Julie” decided to come out from the back and tell me that they would not be able to accommodate us next time because I brought in my pack n play. I understand if the place was packed but we made sure to come on a day we knew would not be busy so my son would enjoy making the plate with us. I wanted him to be part of the experience. Unfortunately, I won’t be back. As a mother that has a child I would think she would be more understanding considering my son will not stay in a “stroller” that are normally twice as bulky as a pack in play. My son was not bothering anyone in the store considering the store was completely empty. After this experience I have spoken with multiple people who have also had a rude experience with the owner “Julie” of this place . I will not be coming in to speak with any one and the fact that I was completely done with my art work and she decided to come out and make the end experience uncomfortable was uncalled for. Also pep the owners response you can tell how caddy and...

I have been to The Mud Hut several times over the past 2 years and have enjoyed it every time. My only problem it that I cannot go there more often. Jenny and her staff are very friendly and helpful. There are many interesting classes you can attend . All different ways to paint pottery, glass art, clay art, etc, it seems something new is added all the time! they have story hours and birthday parties for the youngsters, that are always a big hit! She has Ladies Night Out once a month that is a blast for the women. She even has special events to get that special man of yours in to paint with you. Oh and for newborns she offers a hand and foot print plate FREE! If you have never painted in your life, or if you have but not tried pottery then you are in for wonderful surprises when you visit The Mud Hut and met Jenny and...