Chiangmai Thai Kitchen — Restaurant in Longview

Last visit was upsetting. I always order the same dish with a spice level of 1. Everything looked normal with a small pinch of peppers on the top of the meal. What I wasn't expecting were the extra peppers underneath. My mouth was instantly on fire when I took a bite of the food touching that second dose of peppers.

But here is were the real problem begins... My husband's water was already empty and I quickly drained the last bit of mine. He asked the Server (Tina F, according to the receipt) for more water. She proceeded to finish cleaning a couple empty tables and then went (presumably) to get more water. I was visibly uncomfortable from the unexpected peppers. So after waiting a couple more minutes he carried the glasses up front to get refills. Tina was checking someone out....and my husband bringing the glasses up front for refills upset her.

I understand that restaurants get really busy at lunch. My husband has worked in several bars and restaurants in the past so we are really sympathetic to those in the service industry and our tips usually reflect that. But the attitude and demeanor of Tina F, will absolutely keep me away from there for the foreseeable future. After the initial "Water Incident" she sweetly spoke with the table next to us thanking them for "being so patient" then with a deadpan face and monotone voice turned and asked us if we needed anything. I think the situation could have been salvaged but her body language and tone of voice, when compared to how she interacted with everyone else, made it clear she just wanted us gone... and yes, I did still tip. It was only 13% which is very low for us...but as uncomfortable as I felt just sitting there, it...

I'm really unhappy to Dining in today. it's Easter holiday day so my uncle's first time in longview visiting, Today it last day he going to New York so I take him to the best Thai food in longview that I ever had. Today what Service do to us ,I don't know if you're having a bad day or something. Was very rude and disrespectful.First of all I ask her. Can we please order now? She said yes. She could just say, wait, I had to order someone else's first i'll be sure cause I am service, I understand. Then you get all our food thank you and then we finish it, you just check on us one time. And Never came back. we're ready to pay, We know you Busy but you let stand in the front and wait and wait for you.That is OK. We put the tips on the tables but you Start to mumbling in the front says that we don't give you a tip. You know why you don't see a tip because you don't even check on my tables. And when I leave , You decided YELL to used says that you're not gonna tip. I'll say it back to her you don't see in the table. And I ask her, why would she was being ruled at the first. She said I was rushing her. Girl??? Did you know what is RUNNING did I rush you saying where's my food, where's my stuff? NO Never. Or are you just being racist because I'm Asian?? Seeing us as Asian, it mean we don't tip.That's why you started yelling at us. So reason I want order Faster because I have to catch a plane My uncle is going back to New York. The first picture is showing loving did food I even tell my friends and family to go there. The second picture Is the airplane. thank you so much for food. but If she's still in there, I'm not...

I've eaten here a few times over the years, and I have tried multiple different dishes, none have which have been life altering - just OK. To me, the mark of a good restaurant is making their food so good that you cannot wait to order from them again. You start planning your return before you even get through the meal in front of you. YYesterday, Chiang Mai failed me miserably. These were my problems:

The table service was slow. I ordered the chicken satay as an appetizer. 15 minutes went by before another server asked me if I had ordered it and brought it to my table. She then had to go find my server so he'd take my dinner order. There were 3 servers and 5 active tables. Make it make sense.

The chicken satay was cold, dry, and flavorless. It tasted like thin chicken strips doused in yellow curry powder and nothing else. The sauces served with it were also lacking in flavor. $8 for that garbage? Give me a break.

The thai iced tea was meh at best. I've had it in several other thai restaurants, and this was my least favorite by far. Somehow, however, it was the best part of my meal. $4.

The jasmine rice was overcooked and mushy. Sticky rice is fine, but almost rice pudding is not.

My fried egg was over hard, barely any yolk left for the Street Style Krapraw. $14.

With tax and a $5 tip, my total came out to $34 and change. To me, I can get better tasting food and better service almost anywhere else in town.

I don't mind paying for good food and good service, but when both are bad, I'll never recommend Chiang...