I'm in disbelief over the experience I had. My son got his haircut on his 16th birthday here before his party. He has your typical long shaggy teenage hair. He's had it this way for years. He requested it be cut with shears when the stylist went for clippers. She did not use shears and cut it so very short. Not only that, she cut his neck and it was so choppy. He was so upset. I went back to get him and as soon as I noticed the issues, I called the salon. They gave me a hard time and didn't believe me. I went back when the owner was there as requested and she was rude. She acted like I was being ridiculous until I showed her the pics. She continued to be rude but gave the refund as requested after she acknowledged it was not quality she expected from her salon. The next day, I noticed she had not refunded the gratuity. When I returned again, she acted like I was out of line to expect a refund for that as well. I generally don't leave negative reviews. Especially for small business, but hot damn...
Read moreAmazing amazing amazing!!! I had been going to a different hair salon for a little over a year and I was just not happy every time I walked out. The final straw was when she turned my hair blue/green and a strange gray blonde. Per recommendation of a friend that has been coming here for 18+ years, I called Friday morning desperately seeking an appointment to fix the damage from the previous hair dresser. Rebecca to the rescue!!! I was so scared that my hair would fall out due to all the processing. She did her CPR thing so remove all that nasty toner out and added a balayage and high light. I am so incredibly happy especially since I have vacation coming up and I see clients on a regular basis. Rebecca was supposed to leave at noon and stayed late to help fix my hair. She was fun, spunky and made the whole experience so delightful. I am forever grateful for her and will now be her regular customer!! Thank you so...
Read moreThe color came out nice, but the hair cut i showed her is nothing like what she did way to short not even close to the style I was looking for. I went from hair in the center of my back and it lookes like a bowl cut now. I wish i could upload the photos of the style i showed and what my hair looks like no.comparrison at all.. The salon is very clean and covid 19 regulations very well met.
My hair can be straightened with a flat iron always have you cut it way to short for the style in the photo as well as to chopped up I look worse now and so not professional to put the things you did in your response I need extension put in now this is insane. I wasted 100 the photo had layers long and short my hair does not have and length left to it at all. It is a chopped...
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