I asked my community FB page for recommendations to have a wedding ring repaired and brought back to life. Of over 200 people chiming in Nielsen Jewelers were mentioned the most. Loving what I was hearing from people I chose to give them a chance and I was NOT DISAPPOINTED!!! Most important of all...I felt very safe leaving something with such sentimental value with them after talking to their staff and learning that they do all of their work in-house. This meant that my wedding ring wouldn’t be at risk of becoming a lost package in the mail as it shipped to some random warehouse or repair shop. Never again will I go to a big box corporate ripoff store for my repairs. Their jeweler had my missing stone matched to the rest of my diamonds and replaced overnight since they had a match in stock. I left it with them to have a new stone matched and set as well as having the scratches buffed out and the ring resized. When I picked it up it looked like a completely different ring than the one I left. It had its day 1 look that I haven’t seen in 16 years when I first got married. I can’t say enough to express how happy I really am with the service and quality work I received! On the Amherst community Facebook page they were recommended by many and disappointed by none! Thank you Nielsen Jewelers!!!...
Read moreI've tried spending money here 3 times over the last 10 years and every time I try I get the same old woman who claims to know nothing about anything is unable to provide any ball park on pricing. So you go in to the store and you get the pleasure of dealing with her in person in which she is condescending and acts like you are an idiot and tries to show you items you can buy across the street or at a chain jeweler for 50% less and tries to blow smoke at you that their stuff is better - baloney. They hometown service boils down to taking a week to do a simple sizing. Come on. Save your money and effort and go...
Read moreFirst, ignore any bad reviews because they are wrong. This place is wonderful and does incredible customized work! My parents, grandparents and great grandparents have gone to this local jeweler because of their wonderful service, high quality products, attention to detail and ability to customize your jewelry to your needs and desires. I have now gone to them for both my wedding rings and engagement rings and they are wonderful. Forget the chains - these people care here and it's not about sell, sell, sell...
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