We first bought a system from Techarts from a highly responsive individual who had honestly won our business. We were super excited to create a relationship with this company as it was one of our bigger investments that just went really well. We immediately followed through with another deal that went wrong. Primarily because it was taken away from the hands of the individual who earned and won our business and we were put in the hands of the CEO who was unresponsive. Dealing with Covid backlogs our shipment finally arrived and we were told the price changed and that it was due to supply issues, price changes from the manufacturer and because they said they couldn't find anywhere from the original magnificent salesperson who won our business (keep in mind they probably didn't even ask him nor did they allow us to ask him). Regardless I went through with a price increase and then asked for more things (some on a time crunch) and was ghosted again by the CEO. I think this company should think about restructuring things so that the CEO can provide solutions to offer their customers the service and attention they need. $50k later I think we are going to take our...
Read moreWe recently had the pleasure of working with TechArts for the installation of a new L-Acoustic speaker array at Valley Community Church, and we couldn't be more satisfied with the entire experience. From the initial consultation to the final installation, Chuck and his team provided exceptional communication, ensuring we were informed and comfortable with every step of the process.
TechArts offered competitive pricing without compromising on quality, which was evident in the flawless installation and the outstanding performance of our new sound system. Chuck's expertise and dedication to customer service truly set his team apart. They were professional, efficient, and respectful of our space, making the whole experience seamless and stress-free.
We highly recommend TechArts for any audio installation needs. Their commitment to excellence and customer satisfaction is unmatched. Thank you, Chuck and the TechArts team, for your outstanding work! Valley Community Church couldn't be happier with...
Read moreOur church took up this project with Tech Arts with no prior knowledge of the proposed RMS system. Chuck's demonstration of another system from RMS-Acoustics gave me confidence to trust him with our upgrade and, wow, they knocked it out of the park! The deployment and installation process was communicative and professional the entire process. They finished on time and without change orders, despite various logistical challenges.
The clarity, coverage, and power of the system is no less satisfying and ideal. We got everything we were looking for... what a leap forward, and worth...
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