7-Eleven — Local services in Los Angeles

One of the most inconvenient convenient stores I’ve ever been to. Went in at night to buy a pack of cigarettes and while my card was being charged $10.04, the clerk shut off the computer to the register because it was taking a little bit longer for the transaction to go through. Proceeded to try to ring me up on another register when I realize that the $10.04 I’ve been taken out and now my card was declined. I tried to tell him that I had $1.60 in cash to pay the difference and would not allow the rest of the transaction because the card had already been charged $10. He told me I could come in the next morning at 6 AM because it is very convenient for me to do that And I mean that sarcastically and said speak to the manager when I did go in the manager wasn’t there. I went back at 10:30 while the manager was finally there and he let me know that he is also the owner. I showed him that the transaction had taken place that it wasn’t pending that it had posted And even though he went back to check and tell me that there was no transaction and it didn’t exist. The $10 was taken off my card. His recommendation was to contact my bank due to the fact that I work for Lyft and the bank account is a little bit different than most bank accounts. I do not have the option to be able to have that money refunded or to dispute it. So long story short this 7-Eleven location took $10 out of my account and gave me nothing but trouble inconvenience and at times made me very angry and upset. I would not recommend this location to anyone because at any point you will have your money taken from you and individual that does not speak English helping you This case not helping you...

This location has been reported to the health department and local representative for their disgusting maintenance (or lack there of) and their disposal of trash. The lack of importance/attention the franchise owner/s give to its maintenance says it all, their priority for the business is just profiting at the cheapest level. Rude employees, the store has stickier floors inside than the outside parking lot floor (courtesy of the urination that is done right outside the locations back door). The clear low budget ways the store is keeped gives the customer a clear "we cut coners to save cost for you".Items that are expired are still on the shelves.This has been it's issue since it opened. They have no workers who come to maintain the area. 711 cups everywhere, pizza containers thrown everywhere, and employees pile trash off to the side when they have to clear the entrance for delivery which is what you see in the pictures. Video proof submitted to the city of their neglect and unsanitary maintenance habits of employees throwing trash to the sidewalk reliving them of actual cleanup obligations. This 711 has to go and a quality business should be allowed to operate that respects their community it is in. No respect for the...

I bought a google play gift card yesterday morning turns out the gift card was redeemed, called the store the Korean lady was rude and said to call google play support. Did that, support said to go back to the store and they would refund me, so I did. The same lady said she couldn’t do anything and that besides the the manager wasn’t there and she would cut me off any time I tried asking anything but told me to go in today in the morning. I went in the morning still no manager but the guy was really helpful and told me to call and see what she would say , I’ve been calling since 6am it is currently 8:30 and no answer from the store it just sends my calls to voicemail or they tell me the manager is not available. It’s really frustrating trying to do something as simple as a return and yet I’ve struggled so much to get ahold of ANYONE. Definitely not going back after I get my $100...