EDITING TO ADD: What the business owner has replied below is entirely false. I have had multiple communications with their manager (with the emails and call logs to prove it) since they bought the company where I was told I would be able to use my credit. But now they are not honoring that commitment they themselves gave. All they have offered me is to join now as a member for $300 per month (instead of $400), thereby allowing me to "earn" my refund back by paying them another $3300 in order to get back my already paid $1100. They have stated below that they are "happy to work with me directly on finding a reasonable path forward within what they are ABLE to offer" when that is patently untrue. They have avoided my emails and calls repeatedly. All I got from them was one angry phone call with the male owner where he belittled, screamed, interrupted and was entirely rude to me. They have many choices to let me use my credit: they could refund me, they could allow me to sign up for camps or classes using the refund, or they could allow me to transfer the credit to another person. But they refuse to do any of those 3 reasonable choices, instead only offering for me to GIVE THEM MORE MONEY in order to get my already paid money back. They are acting like they care, but they care not at all. They say they are willing to talk respectfully, but the one phone call I got from them was anything but respectful. Shame on them for lying to the public like this. ORIGINAL POST: I would avoid this place like the plague. Owners are terrible people. They continued to charge me after I had cancelled, to the tune of $1100. For months and months I requested refunds, credit, anything.. they would not respond to my calls or emails. Finally the manager, Kyle, responded saying I could use it as a credit, then when I tried to sign up for classes using the credit, again crickets! So, again calling and emailing them for months, getting no reply. Finally again, Kyle said I could use the credit as a transfer to give to someone else, but then again didn't send the credit transfer to me or reply to me for months! I texted, emailed, called.. nothing. Today I spoke on phone with owners Ashima and Vishal and the said they would not let me have my credit, that I could not use the transfer for the credit that their manager said I could have, and they would not refund me at all! With no good reason given in any way. Really bad place...
Read moreOur eight year old son recently completed two weeks of summer camp at Code Ninjas and we really can’t say enough great things about the experience! He had an amazing time! He’s not normally the type of kid to share much about his day at school, but every day we picked him up from camp he immediately wanted to tell us all about what he’d learned and worked on that day. The instructors (sensei) were fantastic and really made our son feel confident and appreciated. The folks running the camp were extremely friendly and professional, always asking if there were ways to improve the camp (we couldn’t think of any!). Truly a wonderful experience and what I believe will be the beginning of a long term interest...
Read moreWe have been members at the Silverlake location for three years. This review is for the period since July 2024, when the location was reopened with new owner / managers who have done a wonderful job of expanding offerings to include e-sports game nights, chess club, and parent and me learning opportunities. The staff is welcoming and my child looks forward to working with them. The overall Code Ninjas curriculum has been engaging and my kiddo is cranking out Roblox game concepts and...
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