College Store — Local services in Los Angeles

This is my experience with the bookstore at LATTC. These are the pros, the bookstore is clean. I cannot think of anything else other than that. These are the cons. Poor leadership from the supervisor and management. Over priced merchandise. Poor business ethics. Let me get to my experience. I bought a product from the bookstore. It was a defective product. The product did not work. and was later proven to be defective by the MTA metro board. I had to go to a hearing. I bought the U Pass the first day of the semester and it did not work properly. The very next day I returned to get a replacement. The bookstore gave me the run around and I never got to see the management. I returned many times to speak to the first line in order to address the defective U PASS. I never got to see the manager, Ramona H. The leadership simply did not want deal with me. The bookstore employees tried to prevent from seeing the management. I did see the management only because I demanded to see them because they were avoiding me. The bookstore rental cop would call for the sheriffs when I entered the bookstore because they directed him to do that. This was done in order to prevent me from seeing the leadership. I got to speak to the 2 different supervisors. Both had heavy accents. I do not remember the female supervisor name. It was a burden for her to address to the issue and gave me the run around as well. The second supervisor I spoke to was very reluctant to address this issue and his name is Farah F. He also had a thick accent. Both these individuals are not American and by no means is that a problem. I have a problem with the supervisors attitude of you bought it so its yours now. That is a tactic practiced in other countries not ours. The U Pass was proven to be defective by the board. I was cited for the U Pass I bought from the LATTC bookstore. I was cited by the MTA and that is why I appeared before the MTA board. The MTA board found that the U Pass was only working properly. Here is a little more, I am cold ,impersonal and cynical. Just like a dead body. Yet all I am telling the truth. I will follow up with the better bussines bureau. I am going to fix the LATTC bookstore because your broke. If it feels like I am head hunting …. Shout out to all veterans like...

If you don't attend Los Angeles Trade-Technical College, then why do you need to come here? It serves it's purpose. But the books here are more expensive than the books at the USC college bookstore.

If you need a scantron, you have to go here, the scantron vending machines no longer exist; this can be very problematic when students may be take a final test and the bookstore is closed because it's a Saturday.

Yup, I took one star off, because they took a day off. Students rely on this store. Where else can I get a damn pencil!? By walking all the way to the Office Depot? No thank you.

I took another star off not because of overpriced items, but just simply because this isn't a "five star bookstore" , it doesn't need to be, and it sure as hell doesn't try to be.

This place works, well enough. Although sometimes there are REALLY long lines. And there doesn't seem to be much room for inventory, so things do go out of stock for a while. I mean their damn ice cream freezer was completely empty for almost two weeks once, and the sandwich cooler gets empty too.

I don't believe the school owns this bookstore, but I still get that socialist state-run-enterprise vibe sometimes.

Not a lot of work gets done in this bookstore, there's not a lot of people to do it ether, there's not much need on their (management's) part ether. There's not a lot, everywhere.

At least they finally updated their damn card terminals, they used to not be able to accept PINs for debit cards. And they used to ask for ID every single time, and I once had to walk all the way to an ATM by USC to withdraw cash, because I forgot my ID that day.

Yeah,...

I love this book store. It gets me excited for my upcoming semester. Only problem is the actual price of the required books. Do yourself a favor about a month before your class starts and Google some prices for your books. My wife found me the NEC 2022 code book, that came with tabs and a laminated 3-page quick reference folder that actually covered almost everything that ended up being on my midterm, for around $70 instead of whatever this book store was selling it at. When I went to this store at the beginning of the semester after I took the codes class the 2020 NEC was still well over $100; I'm pretty sure it was around $118-124, but don't quote me on that (I've got aphantasia, and that's the reason I have a real hard time remembering anything at a glance). Also this only works if you've got the funds available before the semester starts. You won't get your financial aid in time to order from the cheapest supplier and wait on the cheapest or free shipping. I think it took around 12-15 days to show up. Even though I ordered it a week before class started, I still fell behind on the first few home work assignments before...