EV Bandit — Local services in Los Angeles

This ambient light kit for my 2025 model x works really great as long as you have the correct harnesses provided. I ordered this product 2-3 months ago and just got it installed recently. It did not come with the correct harnesses provided initially and it messed up my driver side doors auto open and close function. John at customer service has been great and shipped 2 harnesses that worked for my car. after the ordeal of waiting and i did bring it to tesla to fix, the harnesses fit perfectly and my car went back to normal. The kit is pretty expensive and the labor to install is intense but at the end of the day, Ambient lighting looks beautiful on this car especially at night and in long drives. I do hope they keep updating the app and it comes with more modes. The kit looks OEM and is a great addition to my model x. If you guys need an installer in NYC/Long Island area, I have a great guy who can do...

Had a somewhat challenging experience with my order. As a first-time buyer on the site, I believed I was ordering floor mats for our 2026 Model Y based on the photo shown at checkout. I also thought the order included cargo mats. However, it turned out I had only purchased the single cargo mat that goes behind the rear seats. I may have clicked the wrong item, but the listing image was misleading and led me to believe I was ordering a full set. I was aiming for a $300 purchase, but later realized that getting floor mats plus both cargo mat pieces would cost closer to $550—well over my budget. I ended up canceling the order. Initially, communication with customer support was confusing at times, but I did finally get the full refund which I’m thankful for (thus a 4...

Very happy with EV Bandit due primarily because of their customer service and help with my order. Short story is, I ordered some new hubcaps. They were no longer in stock, and I was emailed some alternative options. I really wanted to ones I had ordered, so they researched within warehouses to see if they could locate a pair. They did in the Canada Warehouse, where they had them shipped down to me. I received exactly what I ordered and they followed through on what they said. They checked in, made sure I was happy, got what I ordered, and appreciated the business. Good Customer Service is hard to find in today's world. So, when they go above and beyond, it's noted and a business I would order from...