Massage Central — Local services in Los Angeles

USELESS! If i could give Massage Central a ZERO star i would. I called to inquire about a product, Samuel was busy on the phone, told me he could not give me prices,, was short, dry, even though i was trying to drive 15 miles to go to his store. I had to hang up because he had no time to help me with my order. So i tried the website..... what a joke! The website is totally outdated, you cannot order from it, it looks and seems to be still under construction and there is no page order. I decided to call the 1800 number there.. and guess who picked up? SAMUEL!!! He again refused to help me with an order because he said he had customers in front of him and could not talk to me and pick up my order. And who am i? I guess i wont ever become a customer that way. I just wonder.... how does monkey businesses like these stay in business? Because they have no competition, it seems? I tried to find a massage suply store in Los Angeles on Googe and only Massage Central comes up! How can thiis be? Is that why Samuel has such a poor customer service and atittude? Because he knows he has no competition? That ma be true for now.. but perhaps, and i hope, not for too long... because the moment someone opens a massage suply store in LA, and i hope it will be soon, and offers a proper service, Massage Central will be left for ... who knows.. out of business i hope. I believe that if you can't offer good business then you should be out of business. Guess what... i am going to just order my suplies online and forget that massage Central is 15 milesd away.... after all,,,, i will most likelly save on gas, on time, avoid agravation and poor service, and .. the best of all.... save money, since their prices are NOT the best either! Who needs that! Not me! I hope you read this Samuel and Massage Central CEO... and at leaast learn how to create a...

The man who answered the phone right now was rude. Very dismissive tone and can’t be bothered attitude. It was highly recommended but after speaking to him and asking questions about what I plan to buy. I’m going elsewhere. He sounded like he just woke up and didn’t care for my business. Glad you guys are doing so well that you don’t need new customers. I was asking general questions sir, before you kept interrupting.

Update: Samuel (owner),

Okay that’s how I know there’s something shady about this place. “Bad credit cards aren’t welcome here” ? What is that about? I asked nothing about credit cards. I didn’t try to use a credit card. Your unprofessional and that’s how I know you were SLEEPING on the job and sounded like you woke up cranky. You didn’t give me a chance to even speak with that condescending attitude. Your prices are gauged, your reply is a straight up lie to cover yourself. I noticed that with each bad review you got you try to flip it on the person with what’s probably a lie on your part. How about being professional and taking accountability for your store and work on some customer services skills. Try to fix what the problem is. There are plenty of massage stores available. I made the mistake of trying this one. The way you present yourself and business is embarrassing. Act professional and take accountability. Can’t stress that...

Worst place ever for a healer! How ironic right? The owner is a very rigid, rude and seemingly unhappy and sad man. Very argumentative and disrespectful and not easy to talk to at all. Terrible in person and phone customer service. If you’re at all sensitive you’ll feel the toxicity of this place. Every time I’ve walked into here I remembered why I never liked coming here. Extreme control freak! I will never be returning here again! Instead of talking this man yells and reprimands and emotionally bullies people. Somebody tell him this is not how you run a business for healers’ supplies! This is not how you speak to people! *Response from owner below is projecting. He was abusive over the phone to me by the way and rude to me in the store every time I came in. He would rather argue and interrupt than listen to what your needs are. Do...