Placed a to-go order and checked on it after 20min.: nope nothing. After another 25min., we check on it again only for this absent-minded cashier to yell to the kitchen that the order ticket was actually lost, but then she turns around to say straight to our faces: "It's busy, whatchu wanna do". No compensation or apology; nothing. BTW that big lady cashier is rude af to everyone who walks in. She instantly creates a shtty atmosphere with her shtty attitude. After a literal hour of waiting with empty promises of "It's almost ready" like 3 separate times, we finally got our food. And it was SO mid. Telling everyone to avoid this ridiculousness and walk right past this awful place. 2/5 on the food. -1/5 on...
Ā Ā Ā Read moreThis place is hit or miss for me.
Iāve had Ono many times. Sometimes the chicken is good, sometimes dry and other times poorly cut/ breaded and lots of fat left on (which I usually donāt mind but sometimes itās too much).
I think the island fire chicken might be the best thing to get here. The Katsu was my usual go to but my last order just wasnāt the standard Iām used to.
Iām only being this critical because Iāve had a lot of Hawaiian food before and never really been disappointed until I started coming here. Itās not always disappointing, and the price and portion size is worth the money, but itās inconsistent and I feel itās necessary to warn you!
Hopefully you get Ono...
Ā Ā Ā Read moreSaw this on Google maps when I was searching for lunch options nearby, and was reminded of L&L (I miss L&L!).
Got the island fire chicken (I think it was called). Very cumin heavy, and not particularly spicy. Spicier than other items they sell, I'm sure, but still.. I was expecting more fire in that chicken. Was a little disappointed. The chicken was also kinda rubbery. The item is supposed to be 600 calories, but I really don't buy that. Gonna guess it's closer to 1000 or more.
On the plus side though, they give a lot of food. I asked for more vegetables instead of the Mac salad, and they probably gave me like half of an entire...
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