I had a very disappointing experience at your store. I attempted to purchase a plastic cover for my table that the cashier forgot to include in my total. When I returned to pay for it, I was met with hostility from the person in charge, who insisted that it was my fault for not bringing it to the cashier's attention, despite the fact that I had clearly asked her to charge me for the placemats and mentioned the plastic cover was on the counter.
Instead of resolving the matter calmly, the owner raised his voice and told me, “Next time, you don’t do that,” which I found completely unprofessional. I responded by saying, “Next time, you can remind your cashier to pay closer attention,” but he continued to argue with me. It’s unacceptable to speak to a paying customer in that tone, especially when the error was on the store’s part.
Employees are being paid to do their jobs correctly, and customers should not be scolded for their mistakes. For the record, the cashier in question was not the Hispanic woman, but the other young Asian woman. Proper customer service involves listening, understanding, and communicating respectfully. I sincerely hope this issue is addressed so future customers are treated with the professionalism and respect...
Read moreThey finally changed the music! Now its all Korean! Yay! And why not? Everyone that works there is Korean! They watch me when I go in, (it is not what you think)! I have a routine when i go in there, it tickles them to watch! And the whole time i am either singing right along with the current songs that play, or I just might even dance! BTW, I myself am not Korean, ( kinda wish I was, but I will always be a southern HillBilly)! Hey, wait! Could I still qualify s a South Korean? Just kidding, they don't allow stuff like that. But the real reason i am singing & dancing through the store is because of the selection & the prices! Don't think I'm silly! I have a routine remember? You should too! Go...
Read moreThis place has everything. Today I went in just to get foot powder. I eneded up getting Pokémon cards candy and hair gel. It took will power nit to buy some tools and halloween decorations. They have snacks and sodas too. Oh and odd and ends like cloth materials and cleaning supplies. Don't forget to pick up lottery scratchers while your there . There is a parking lot in the back and there is always a taco truck there. I'll review...
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