Staples — Local services in Los Angeles

I have been in this particular location twice in the last month. I am not a business owner anymore so, my needs have changed. However, the management has incredibly improved in this location!! Today I was able to get the product I was looking for, at a discounted place, and I got the best price in the area. This morning ivwent to Best Buy ready to buy but I was roaming around for 20 min looking for a sales person; I finally asked the manager and he told me that he only had 2 people helping so I left desapointed and unsatisfied. At Staples Manny was my sales person, his sales manners changed my impression of this location. He offered good advice, gave his personal recommendation without being pushy, answered all of my questions, and looked for extra coupons I could use to lower the price of my purchase. The assistant manager Joseph carried my heavy load all the way to my car. On my previous visit the guard greeted me with a friendly smile and after noticing my wondering eyes trying to locate a product she herself pointed me to the right location. Needless to say, the personalized customer service changed this sporadic consumer into a customer. I will definitely be back to get their products and services. They have made of me a VERY satisfied customers. If I were the owner I would give them a "big, fat, bonus on their next pay check. This location is highly...

I don't know how to express my gratitude towards an associate who works here her name is Carmen I wish I had knew her last name so I could post it as well but she treated me with the utmost respect and courtesy and professionalism I have ever experienced in a private or public setting she is a wonderful human being that obviously takes pride in what she does it was so simple what she helped me with yet it went a long way without her help I could have not finished the project of the picture I posted it was a project I needed to do for a opening of a restaurant of which the paint store cannot match the colors thus I needed to print out a larger photocopy of the painting instructions and what they had sent me was too small she took the time to fix what I needed and make it bigger so the paint store can match the Pantone colors off of the print to say the least everything went smoothly after that I tell you I had a rough day and she just made it that much easier because of the care she took to take care of my needs I can't...

I see some of the reviews for this store are not good. Although, my review is great. I received such wonderful customer service from the employees at this store. From the security guard you greeted me as I walked in, to lose who approached me to see if I needed help. I did need help and he helped me and didn't rush. Also since I was still in the store another employee named Raeshawn asked if I needed help and I did. He was very thorough in helping me and took his time to make sure I understood everything I was asking about. Last but not least the cashier, she was kind and asked if I had a rewards account which I did and she helped me with it. I received excellent customer service from all the employees I encountered. Thanks Staples!! Keep up the good work to the employees I encountered!! I recommend...