TES-Horse Camp — Local services in Los Angeles

I echo what other parents on Yelp have reported about the 5-day Camp. Wish I would have seen the reviews earlier but sounds like we are all experiencing it at the same time. Super disappointing considering we have taken lessons there and were SO excited about this. Here are some things that stood out:

With the exception of an email that describes what to bring, there is no daily agenda/schedule communicated and slow response to questions/requests.

They are severely understaffed and ill-equipped to accomodate the 30ish kids that were registered including 5-10 littles one (my daughter is 6yo). As one parent pointed out, it is high risk to not have at least a 2:1 ratio especially for the younger who have not ever been on a horse. My daughter expressed to me how she wished there was someone walking with her and her horse because it was an hour and she felt nervous. I asked if she asked for that and she said did but they just looked at her and didn't say anything. When I asked her coach if they'd be able to check in on her, she said all the kids were complaining about that but her boss wasn't doing anything. When asked about how they were doing with the heat, the coach mentioned that there were fans somewhere but they were not being brought out for reasons unknown. BTW, the coaches appear very young and seem nice enough, but again, not equipped to be managing 30 kids to no fault of their own. They do not seem to be getting the support they need.

Horrible attitude when bringing up issues - When I visited office and asked about having more walkers with the little ones , she said they just don't have the staff and, essentially, it is what it is. Her attitude was so apathetic. I also asked if pictures or updates/recaps - any type of communication - would be possible, but again the response was "yea we don't have time for that".

I think maybe for 1:1 lessons, it's fine, but again, the camp is not ready. We found this via my daughter's school postings, but will be recommending that this is removed. If you are charging a premium price for your camp, you are going to have to deliver to those expectations. Not worth $685/wk with a movie/pizza...

I came here years ago when I was a kid and I remember they did not treat me kind compared to other students. They really do judge their clients based on their background. I had to borrow gear from them once and I think that made them think it was okay to treat me with no respect because I didn't have my own expensive gear. The instructor was nice but the volunteers and office people were agressive and belittling me all the time. I really hope they changed and no one else...

I’ve been to TES for all my riding lessons. Excellent selection of nice horses. The staff has always been helpful, I’m a beginner, and my teachers easy to work with. I was referred by friends who have a child that takes lessons and attends a camp at the facility. Great horses, great staff, great place! Highly recommend TES...