HONEST HOME — Local services in Louisville

Solatube review My Solatube was installed in late May 2024, it is now June 7. I was replacing a Sun Tunnel that had some issues, installation not product. I wanted the same type of product and found Honest Home and Solatube. The Solatube has a solar powered nightlight and I purchased the add-on light kit. The removal of the old product and installation of the Solatube was done quickly and professionally by Juan and Bill. I really like the nightlight, it is a soft light but bright enough to, excuse me, use the bathroom at night. The add-on light kit uses a standard base bulb, the Sun Tunnel did not. The removal of the diffuser, for cleaning or bulb replacement, is easy and there are videos with instructions online. Funnily enough, yesterday, when the sun was shining for the first time since insulation, I was thinking that I should turn off the light because it was so bright, silly me. All in all I am pleased both with Honest Home (Sandra, Will, Bill and Juan) and with the Solatube...

Had an incredible experience working with Honest Home. We are on the east coast and Honest Home is the closest retailer carrying the specific product we needed. Story returned my call super fast and his expertise on the products Honest Home carries put me at ease instantly as a first time home owner (who really has no idea what she is doing). Story's high standard of customer service will bring me back again and again for my home owner needs. He went out of his way to ensure us the best deal possible and devoted his personal attention to my needs from beginning to end of our phone conversation. So grateful that Honest Home is willing to work with out-of-state customers. Super excited to receive our environmentally friendly products. Thank you Honest Home!! We will be back with friends.

Beyond Pleased-

Alexis...

I am extremely disappointed with this company. Customer service is was horrible. Sandra is disrespectful and disorganized. Our kitchen floor was scratched during the kitchen remodel due to negligence. The new hood we had installed was not installed properly and when we requested for the hood to be fixed so it could work as we were promised in original design, we were charged for them to come back out to fix their mistake. Never completed a final walk through, and most of their contractors speak very negative of this company. All projects took way longer than estimated and they do not care about making anything right. I do not recommend...