Garnick's — Local services in Lowell

I'm am extremely dissatisfied customer. I traded some 78's for three albums, I had more 33's i wanted to trade but the man working had told me they were "worthless" and "have no value" okay, but he told me I'd have 10 dollars store credit(a little low but okay, he then told me the only reason he took them was because he liked one of the artists) that then changed to two records, which ended up at three albums for my trade, not bad, huh? Definitely a step in the right direction! However when I went to have a listen, popping in Victims of Love by Sir Elton John, first track being the amaranthine Johnny B. Goode, I was reasonably stoked, as you can imagine. As that record started to spin at that sweet sweet 33 and a third rotations per minute, I had a serious double take moment when i thought i heard a skip! My friend and i glance at one another in bewilderment. I jet out of my chair to set back the record, my ears surely have fooled me the man who worked there had said it himself "no skips.." I place the needle back to the vinyl and wait in insecure apprehension, and there it was, the skip in question. My jaw quite literally hit the floor. I decided I was livid at this point, told to my own face that records that are dirty or scratched are worthless, when there's an album in pristine condition like this pressing of Sir Elton John's "Victim of Love" mind you this is the third lowest charting album released by Sir Elton John in his career, skipping right in my face, i don't know who to believe any longer. These nice and kind Google Reviewers or what is right in front of my in my face. So i decided to spin Al Stewart's "Year of the Cat" to qualm my nerves. It was starting to work it's magic but then I flipped the record. Human language cannot begin to explain my anger upon hearing yet another skip! Seething with rage I removed Sleepwalker from it's sleeve, and what do i see? Visible scratches. Visible. Scratches!!! What is a man to do with such deception laid before him? And as i was going to check out my records I saw The very same Diana Ross album, "Lady sings the blues" that I just ten minutes prior tried to trade in, I'd like to inspect the condition of his, wonder if its scratched..be warned that there are some, shall you say stragglers of the night, tend to wander...

If I could give them no stars I would. I dropped my Vizio t.v. off in November before thanksgiving was told it would be about a week to fix it. So I paid the $100.00 and waited. A week went by nothing 2 weeks went by still nothing. I called them and they said parts haven't come in yet. Ok no worries this went on for 6 MONTHS!! They never called to let me know any information or updates on my tv I had to call them. I was patient and polite the entire time. All of sudden I get a phone call oh hey yea we can't fix your tv. No apology no nothing just can't fix it when can you pick it up or we can dispose of it. So I asked to be given some time so I can talk to my bf about what to do. They called 20 mins later rudely informing me I needed to give an answer by the end of the day. After all the patience I had given them this entire time. Waste of money and time....

I used to shop at Newbury Comics until I discovered Garnicks. Ten times the selection and on third the price. Plus, these gentlemen will get you the record you want. Period end of report. I was looking for a very rare record. Bob is amazing. I named the group and he started singing the song that was the hit off the record I was looking for! A year later he called me because the record came in. He remembered after all that time. I've stopped in at a few places over the years but none comes close to the service and selection that Garnicks offers. Used electronics are very reasonably priced as well (Marantz, KLH, Dual, etc.). Garnicks is to music as Cheers is to beer. I feel like Norm every time I walk in Garnicks. Professional, courteous,...