Rittenhouse Electric Supply — Local services in Lower Merion Township

I have successfully completed many projects purchasing lighting materials from Rittenhouse electric- for the last 13 years. Their support and extreme dedication to your satisfaction cannot be compared to any other lighting supply establishments, especially Home Depot! I worked with Marty, Mike, Adam, Beth and every one of them did their best to answer all my questions, made valuable suggestions and helped successfully implement my home projects. They return your phone calls immediately, they deliver your supplies the day you need it, they troubleshoot problems if arise, quickly and effectively.

They always stand behind their products and provide immediate replacement of defective merchandise. My house has lighting fixtures, dimmers, lamps, fans and all types of controls, all carefully selected and advised on by caring sales people from Rittenhouse Electric. I want to say THANK YOU for all the help and support I receive from Rittenhouse Electric for all these years. I would not able to do it...

I went to pick up my lightning and was in for stress today. I was told that I had to go to the warehouse. No problem, it's down the street; turn to your right. I couldn't find it. I came back and repeated the instructions. With my assistant, we thought we finally found it. Walk around, knock on the door, and some minutes later, someone says, "Right business, wrong place." I was sent to another address, rang the bell, and held it to speak several times, but there was no response. I called twice and waited. Finally, someone opened the warehouse gate to hand me the package. I wanted to conduct more business, but this experience could have been more relaxed, more relaxed, and more appropriate. Draw a warehouse map, or walk the paying customer to the location since it's so close. As a first-time customer, my business may not mean much to you, but service means a lot to me. No one should have to go through the hoops I went to for this...

Today was the third time in a row that I have gone into Rittenhouse Electric Supply and have been treated rudely. I only went to them because they are close, but it never fails that I am treated disrespectfully there. Today I was abruptly told, "You stand back there!” by a clerk when I stood where just moments before someone else had stood. There was no, "Excuse me, sir. Please stand over there to pay for your purchase". There was a plexiglass shield between me and the clerk. He was pleasant to the previous customer who was not admonished to move away. I am disgusted to think that his behavior might have been racially motivated, or age-related as I am of a different race and a senior citizen. I will not allow clerks at Rittenhouse Electric Supply to demean and...