Brookeside Clothing — Local services in Lubbock

Watched a live sale one day where they said they were having an app only sale on items at 50% off. I purchased a pair of shorts and received an email confirmation. Within minutes, I immediately received another email that my order was cancelled and refunded. However, I noticed on my bank statement that I was never refunded. It’s been almost a month without resolution. Even after attempts to reach out and receive my refund, there has been no resolution and the owner no longer responds. I was charged and never received the item or refund. No effort has been made to help in any way. I would not recommend purchasing here,...

Long story short, spouse bought an item from them when they were at a local trade show, but it turned out to not be what she wanted. Tried to return it at the store and they only offer store credit, no refunds. I get the whole "store credit" idea as it means the owners want you to come back and hopefully spend more. The truth is, the customer is now mad and you have lost them as a returning customer along with any potential sales, so the refund value would have been a lot less. Most businesses understand this and offer either store credit...

I shopped here for my girlfriend! I absolutely love this boutique! The selection is always fresh, stylish, and thoughtfully curated. Whether I’m shopping for a special occasion or just updating my wardrobe, I always find something unique that fits beautifully. The quality of the clothing is top-notch, and the staff is incredibly friendly, knowledgeable, and helpful without being pushy. Shopping here feels personal and inspiring—it’s truly a gem....