Better Menswear — Local services in Lynchburg

I took my 89-year-old dad to Better Menswear to have him fitted for new clothes for one of his grandchildren's wedding. JP Poindexter and two other staff were very attentive and patient with my dad who is very hard of hearing and gets confused easily. At 89 years old my dad did not easily fit into standardsized pants or a jacket or a shirt and they not only found things in the colors and styles that an 89 year old would be comfortable with, but also things that fit reasonably well. They took measurements to finish final alterations that they will do right there in the store. With JP leading the way with compassion humor and gentleness, all three worked together to keep my father engaged and relaxed, and even when other customers came into the store, someone was always with my father to keep the process moving along. JP even, somehow, convince my father to give up his 1998 steel-toed loafers "dess shoes" and buy new shoes by finding a pair that were perfectly crossed between casual and dressy. JP even made sure they had a well-defined tread to so my father had good, secure traction when he walked and had elastic laces so my dad could slip them on without having to bend over. My dad told me at least five times how comfortable those new shoes were! Honestly, the entire time felt like the scene from "Pretty Woman." I have never had better service and attention in a store in my life. They made something that could have been frustrating and exhausting for my father and instead made it...

JP Poindexter made our day while we picked out wedding attire. We had been to 4 other stores in the area with zero luck and zero help. All of that changed when we walked into this store. JP greeted us, listened to what we had in mind, and found exactly what we were looking for. He was full of energy and did a fantastic job pairing the whole outfit. The prices were reasonable. The shop was clean and easy to navigate. I’d highly recommend this shop be a man’s first stop when needing anything for their formal and business attire...

JP and Damon are the best. Very warm welcome when you walk in the door and they know their stuff. They knew my size just by looking at me and got me fitted in a suit in minutes. They both took their time with me and gave helpful suggestions. Things went fast but I was never rushed. Overall awesome experience and best customer service I’ve ever gotten in any form...