Robert & Gabriel Jewelers — Local services in Lyndhurst

Place doesn’t even deserve 1 star… Think it’s despicable when someone blatantly tries to take advantage of a customer. I went there with my engagement and wedding band (also purchased from that store). At the time, I could not locate my appraisal paperwork that they did. But, because the rings were purchased from there, I didn’t think they would try to pull one over on me. Wrong! I was told BOTH rings were only worth a pathetic number (in my opinion) and I knew something wasn’t right. I knew what the appraisal paperwork from their store said. Well, all original paperwork has since been located and what a surprise, their own appraisal numbers were WAY higher for EACH ring than what the guy at the store said they were both worth. I truly hope someone else doesn’t experience the embarrassment I felt that day in the store. I’m only grateful I was able to locate the documents and will never step foot in that store again but I think other potential customers...

I went to Robert and Gabriel in May 2012 to buy an engagement ring for my longtime girlfriend. Suzie worked tirelessly with me and was extremely helpful in picking out a ring and educating me about all the areas of diamonds, rings, and everything else.

When it came time for my fiancee and I to get our wedding rings, we had moved away from Cleveland but R&G was still our first call. Although it was more complicated because we were only occasionally in town, Suzie and Bruce went out of their way to help us out. We finally chose what rings we wanted, but had to leave the next day to return home. They were able to resize our rings, resize the engagement ring, and engrave the wedding rings, all by the next morning.

Besides the service, the rings themselves are gorgeous and we love them. My fiancee couldn't be happier and they worked with us to keep it under our budget,

Overall, I couldn't recommend Bruce, Suzie, and everyone else at Robert and Gabriel...

Came in to have a necklace untangled and the owner I believe it is who drives the fancy car there totally scratched the S WORD out of the back of my BRAND NEW necklace. I felt like it was malicious because he stated it wasn’t %100 solid silver necklace but WHO GIVES A DAM! It was mines and that’s what matters! What give you the right to damage my property. If you didn’t want to help me just say that but don’t tell me yes and then damage my property in the midst!! Only reason I didn’t pursue charges is because I only paid $200 for it and so it wouldn’t been worth the court charges and he helped for free but GOD will handle him for his carelessness!! Don’t spend your money here! Go to someone a little...