Mr Hero — Restaurant in Lyndhurst

The food here is usually very good. My wife ordered a steak and cheese hero with mushrooms only, "BTE" (extra meat and cheese). She was pleased with her sandwich. I ordered a Gyro sandwich. I was not happy with it. The meat and pita bread were good, but instead of Tsatsiki (also sp. Tzatziki) Sauce (made with yogurt, cucumber, and garlic), they put on a huge amount of mayonnaise which was oily and tasteless. It killed the flavor of the meat. The onions on it were tough and chewy. I ended up just pulling out the meat and eating just that. Also, I downloaded their app and placed my order thru it. As a new app customer I was rewarded with a free sandwich which was supposed to pay for the gyro. When I submitted the order, a screen came up with a message saying that the order didn't go through and I should call the store for the order, which I did. When I got there, they couldn't pull up the discount reward so I ended up having to pay for both sandwiches. If the Gyro had been good, I would have just shrugged the extra cost off, but I ended up just being unhappy. Hopefully, I will be able to give them a better rating in the future. If not, I will have to purchase from another one of...

This place must be independently owned. Not a good Mr Hero at all. Their sandwiches are not as big, maybe 6" instead of the advertised 7". Their cheese sauce for the fries must be the lowest possible quality "sauce" they could ship in, like wax. The one on Ridge Rd off 480 with Parth, the owner is 777xs better. When you order extra meat and cheese, you get extra. On Ridge Rd you get more fries with a large, not just a large container with minimal fries in it. I will not be back to this one. I will travel 18 miles to Ridge Rd and get incredible quality and my...

I just came in today around 2:30pm (5/29/24) and everything was fine until I took a bite of my 6’ Roman burger and something was off. I took another bite and it was still a weird off putting taste on the sandwich. I took the sandwich apart and checked each ingredient separately and the lettuce had a very disgusting smell and taste to it. Usually I never have a problem at any Mr. Hero franchise but this was a first. I don’t feel confident going back to this location and I more than...