I got great service from them in person and over the phone. I traded my 360 system and seven 360 games and got enough back for another new Xbox one controller. I also took my Xbox One S controller that came with the system back because the RB button got stuck when I dropped it and they replaced it with a new one with my receipt from last month with no problem.
My boyfriend bought the one year warranty, so if I have any problem I am covered. It's worth it too.
This Game Stop store is awesome. I recommend them to all gamers for any system. You won't regret it. They have great sales, discounts, rewards, and benefits with the pro game card. I just have the player card, but I will be getting the pro soon.
I have some photos of the brochure below with the information for you to read for yourself if you don't know it...
Ā Ā Ā Read moreThe employees here are always welcoming and love the games they sell. They're very knowledgeable and even if they don't know much about a game they will look up information about it for you to help you decide what is best for you. The manager, Mrs. Brenda, is very kind and she knows her games! I'm very thankful she recommended I get the warranty on my systems because one of my systems bit the dust randomly and what would have cost me over $100 to replace was only about $35 (it would have been completely free, but I upgraded to a better 3ds). The employees here were some of the first people I met when I moved to Macon and they were the first people to make me feel like I belong. I'll definitely be back many times...
Ā Ā Ā Read moreThey sold my brother a PS3 mic that needed an adapter to work, but didn't give him the adapter. And we found out by failing to get it to work and going online to see what the problem was. When we went back to ask about it, the clerk swore up and down that the adapter came with the PS3 system. Whether he was mistaken or just lying, it's not good for business. I'm aware that we could've gotten a refund, that's why I'm giving them 2 stars instead of one. I also don't like the fact that, as every serious gamer probably knows, Game Stop resales games that they...
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