GameStop — Local services in Madison

GameStop is GameStop. I'll try to reserve my feelings about GameStop as a company for this review. The store is about what you'd expect for the large national chain; there's nothing particularly great or terrible about this location. There is a large selection of games across all modern platforms, and kiosks to try out demos for games for Wii U and I believe PS4.

The main thing to be aware of is the demeanor of the staff of the store. I personally, as a man, have never had much of a problem. Both the male and female staff of the store have been helpful and courteous when I have visited the store. However, I have observed the male staff being rude to female gamers, with a condescending tone very obvious in their communication with such customers. This doesn't seem to happen if a female staff member is within earshot, and is amplified with multiple male staff, so this seems to be the result of the all too prevalent sexism in entertainment software with a "girls don't play games" attitude unfortunately shared by some of the employees. That has no place here.

Guys won't notice a difference. Girls may want to look elsewhere, or brace yourself for a potentially uncomfortable interaction. My personal recommendation is to go to the nearby Best Buy at West Towne Mall instead, where they have been nothing but helpful and very respectful to guys and girls alike when it comes to video games and any related questions, and much of the staff in that area is just as...

Went there today and normally there's the regular guys in there that are super friendly... and I loved stopping at this place cuz the guys where so nice.... but today there was a new girl... I never seen before named "Brit" and she was so rude to me and my wife and my nephews ...got a attitude with us about renewal of our subscription was madd at us because we didn't want to renew the GameStop subscription ....and was very rude while telling us how much we are missing out on ...then carded my nephew for a call of duty game that is 17+ mature rating.. was rude asking for his ID he is 17 in two months he will be 18 told him he couldn't buy the game... so I stepped up and said.." I will buy the game" and she refuses to sell it to me!! I'm 43 years old ...but refused to sell it to me... then her rebuttal is" I need the guardian "to purchase the game so i go get his mom that was waiting in the car Wich is on oxygen...what a power trip she was on... I will never go there again after being treated like that !!stay away from this place this GameStop sucks now cuz these employees are on a power trip... I hope corporate see this ....as a business owner myself id fire employees that...

We were greeted and asked if there was anything in particular we were looking for. My son answered and said DS games. We were directed to a couple areas. The first area he said "these are all under $10." the second area (that were in a locked case) he said "these are all over $10". My son decided to look at everything under $10. They were each individual packaged in a small envelop and priced. He found a game that he has been wanting in the under $10 area but it was priced at $17. We were both confused and thought someone made a mistake and put the wrong price on it since all of these were supposed to be under $10. My son went up to the guy that greeted us and told him about the mistake and asked him how much it was supposed to be. The guy said "oh thank you so much for finding this, someone made a mistake and put it in the under $10 envelope and in the wrong area." My son said so it wasn't a mismarked price? And the employees response was "NO!" This is not how you run a business! If you as the business made the mistake this is not the customers fault. Your next step is to make the customer happy. We will NEVER be back to another...