Xtreme Tint — Local services in Madison

3/23/22 - I arrive at Xtreme Tint & “Audio” to get a 3M matte black vinyl wrap and the darkest LEGAL 3M window tint installed on my Tesla Model Y. The owner, Alex, quotes me at around $7,000 and we schedule an install date for 4/4/22. He pushes me to get the front windshield done for heat and UV purposes, and said he would “throw in” some new tail light film too. I agree and pay a $3,500 deposit that day.

4/6/22 - I pick up my car and the front windshield and top glass were untouched. He said that he was “swamped” and didn’t have time to complete my install, but that I could come back ANY day they are open and they will complete it. My grand total came to $7,701.50 ($800 - $1,000 more than competitors) and that he wanted to put everything on 1 ticket for warranty purposes. The quality of the install was about a 4/10… but with a 3M warranty I wasn’t upset because I didn’t know how hard 3M wraps really were to install. I was even charged for the taillight film that he was going to “throw in” for free. I pay the remainder and leave disappointed.

4/13/22 - I message Alex to get my tint completed and he tells me to bring it on 4/15/22. I drop my Model Y off at 9am on 4/15/22 and arrive back at 5pm. My car has not even been moved and nothing was done to the car. The worker explained that he was short staffed and told me to “try another day”. After taking an entire day off work and having my time WASTED, I leave upset. My vinyl wrap is already beginning to peel off due to poor installation yet I am still covered under warranty.

5/16/22 - I CALL Alex to get the top glass and front windshield completed and he schedules me for 5/18/22. I drop my car off at 9am that morning and it is finally completed at 6:30pm. There were 3M logos, rips, and tons of particles under both tints installed that day. Also, the top glass was done poorly with 2 pieces that OVERLAP on each other. This was an install quality of 2/10 at best, but I do have a warranty through 3M so I’m not worried. The vinyl wrap is peeling more and even ripping now in 2 places.

9/15/22 - I get pulled over in the morning by a State Trooper for illegal window tint and find out that my front windshield, rear windows, and rear windshield are indeed ILLEGAL. Also, my front windows are 40% instead of the near 32% (3% tolerance) that I paid for. I am livid and call Xtreme immediately, yet no answer. Alex messages me back and says “ Hey bro what’s up?” I explain the situation and he simply doesn’t respond. Not only has he LIED to me to boost his sales, but he is ignoring me now. I spend the next day speaking to 2 vinyl wrap and tint installers about my situation and they take pictures due to it being “one of the worst install jobs they have ever seen”.

9/16/22 - I arrive at Xtreme Tint & “Audio” at 4:50pm (closing time) to talk to Alex about recent occurrences. He claims that the State Trooper is wrong and that he has been SO busy that he could not even respond to my messages for 2 days. I tell him that I don’t appreciate being lied to and ignored, and that I will contact the 3M representative directly to get everything replaced. I will not be back to his business again. He messages me 2 hours after to ask if I have time to talk to the Huntsville District Attorney about tint law, yet I have already talked to the Cullman District Attorney and it is confirmed that my window tint is indeed illegal.

To summarize… Xtreme Tint & Alarm is an overpriced 3M retailer that does poor installations, lacks customer support, and provides very poor communication. They LIED to me and oversold me on products for financial gain… and even those products are peeling off as I write this. This 3M retailer is making 3M look BAD and needs serious restructuring immediately (In My Opinion). I will update this review as more...

Made this complaint with BBB and they never answered them also.

went to have a subwoofer and amp installed. had an idea of what I wanted got pushed into buying something I never heard of before. it never worked. they installed amp and woofer in my car and it sounded bad. so they charged me more money and additional install fee to replace the woofer to an "upgraded" one. it worked for 2 days then went silent.. looked at the wiring cheap RCA conectors and fuse was not sitting in fusebox right, I tightened the rca and reseated the fuse.. it worked for 2 more days then stopped.. took it back they made it work, I complained it was now sounding like it was a broken woofer when I turned up the sound past 50%.. the solution was to turn down the amp almost all the way down then told me to turn my bass down in car when I had it turned up.. this turns off my midbass in the rest of the speakers so now I have highs and 1 low sub no midbass... they went back in and adjusted more so that I can have some midbass. 4 days later it stopped again.. texted/called Alex the shop guy who sold me the system, he asked me to see if the sub can move or if it was locked.. it wasn't.. sent him pictures etc never responded back with a resolution and now avoids my text/calls.

I was going to remove the BBB if they fixed it... but I bought a new vehicle and gave my brother my car.. he took it back the sub blew... they swapped it out so they said... it smelled like burning rubber when were outside testing.. turned on first song.. sounded like its blow.. was told to adjust bass per song basis since the sub was not meant for free air/infinite baffle application. I mean yea its not gonna sound as good as a sealed box.. but at 30% volume and it sounds blown? was told if it blows again.. we would have to pay for shipping. 2 weeks later smell of burnt rubber is still there and strong.. decided to check to make sure sub was replaced. serial number on the "new" sub matches with the box I was given when the first sub was put in.

decided to test putting in a different 10 inch woofer in its place a kicker I got off of amazon for 110 bucks.. it sounded 10x better than this diamond audio.

700 bucks wasted... still no solution. lesson is get what u want and don't let alex talk you into getting some brand name u never heard of before like the ds series minicamp that puts out distorted power and the diamond audio sub seems like it has great reviews online but.. yea stick with what you want in the first place... should have just bought the pbr300x1 off amazon for 140 bucks and the jl audio shallow sub for 200 and paid a shop 100ish to install it.. instead of spending 700...

Have you ever found a business that shouldn't be in business? Well I have and its this one! I brought my car her to have the windows tinted with the expensive UV tint, you know that awesome tint that dang near lets no heat in, yeah that stuff. It's a good $330+ tint job. But paying that kind of money, you wouldn't want it done right the first time right? How about a second time? Maybe there is no way in hell they could screw it up the third time, HA HA HA guess again jokes ON ME! If you want to know how many times it takes, its more than three I can tell you that!

I brought my car here three days after I bought it, because I bought it in the beginning of the week and didn't have any openings until that Thursday. I was told to drop my car off at 8:00 am and they would have it done by noon. I guess that was joke number one. They didn't have it done until 6:15 pm. When I got there I took a look over the tint job and noticed some scratches in the tint, bubbles, hair or cloth fibers and like dirt or sand debris in between the tint. He told me that I should give it a few days to settle and anything that was there they could smooth out in about five days or so. I also got my front window tinted with the UV tint that is almost clear to knock out some extra heat.

After about five days I brought the car back and had to show them all of the imperfections that had been made, they said that the entire car needed a re-tint, scratches and debris from in between the tint doesn't disappear.....SURPRISE!! Well they told me to bring it back in three days and they could get it done by noon, another joke, it wasn't done until 6:30 pm after dropping it off at 8:00 am. And yet again it was scratched and blah blah blah...same crap as above, so ditto. I brought it back and he tried to touch it up in the parking lot and he wasn't having any luck, so he made me another appointment and promised that I would be the first one in and be out noon. Do you think I believed them? Hell no I was waiting until 7:00 pm that time, I was beginning to notice a pattern. This time when I got the car back the front window was not tinted I had to make another appointment to come back and get that done. Needless to say that didn't happen I went to Freddie's and got it all redone right the first time. Just had to pay for it twice...can anyone say ATTORNEY? I am! I will be posting the pictures on the crap work so that you all can stay clear...