Went to buy a washer and dryer a little over a year ago, I had my eyes set on one pair and the worker insisted I bought an older set because the quality was better and it would last longer according to him. The set was cheaper so I assumed he was just trying to help me out. As soon as I got them home, the washer had an issue with some part inside of the washer not being installed properly causing it to leak water out, so I paid the money for them to come fix it for me. Ever since then, it’s been issue after issue with the set and I’ve called over and over in the past year asking if there’s any way to fix this issue other than me paying hundreds of dollars over and over to have them come work on them, considering the issues began immediately after purchasing and I was ASSUMING I bought a working washer and dryer. If I CAN get an answer I’m just met with the prices that they’ll fix my washer for, which they sold to me while they were not working properly. I can’t get an answer or call back about my faulty washer and dryer anymore so I guess my ongoing issues with the faulty washer and dryer will not...
Read moreWe bought a Refrigerator, stove, washer and dryer, The dryer never worked right even after they brought us another one it was just as bad. The stoves burners never worked right and when my husband took the nobs off they were broken and with in a six month time span the oven won’t turn on and the display keeps showing errors and turning it’s self off. I would never recommend anyone buy something from these guys. They will screw you in a minute flat. And not even feel a little remorse. People buy used because they can’t afford new and then they have to pay a repair person to fix the appliances and it then cost more then if they would have bought new!!!!!!! They suck go somewhere...
Read moreTLDR; Jacob offers exceptional customer service, great prices and excellent quality appliances. We highly recommend this store!
We just bought a stove and we couldn’t figure out how to get it to work, I contacted Jacob and he got back to me right away to help me resolve the problem and he offered to come out to check and make sure it was working properly. It ended up that we were pushing on the wrong spot on the touchscreen! The stove works perfectly and it’s amazing! And we got it for a great price. We will definitely be coming back in the future when we replace our...
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