We were recommended to ABL from our contractor. We called the Manalapan store to see if an appt. was necessary. The call was picked up in Asbury, Steve told me Larry would be at Manalapan after 10 am on 7-3 ( I actually heard him ask him). We show up at 10:30 am, nobody there, I call the phone # on the door Larry picks up and he's at the whse. and asks can you hang around for a 1/2 hr. I said no, because we were headed towards Asbury anyway I asked if we could go there, he said yes. ( we called on our way and told them we'd be there at 12:30), when we arrived the guy at the desk looked at us like we had 3 heads. Then a voice from the back corner said they're for me. It was Daniel, he was with some customers, we waited almost an hour for him to finish up with them. While walking around a woman came in, and was not happy, she started getting loud and the guy in front put her on the phone with the owner Larry, she went outside the store because she was getting even louder, that should have been my first red flag. We finally sit with Daniel, tell him what we needed, a 30" fridge, fingerprint resistant, and a filter for the ice maker. We were there for over 3 hours total, he is searching the web like we would?? Shouldn't he know some things!! He had so many tabs open on his computer looking at other appliance brokers he kept getting confused. When we left we were not really happy with the choices we had made. So we did some research on our own and on that Mon.7-6 I sent Daniel the 4 model #'s that we were interested in I just needed the quote. To date I have rec'd nothing, just v-mail and e-mail excuses about how busy he is, how late he has been staying at work, and he was working on it RIGHT NOW! What a joke, if they need more help maybe they should get it, lot of people are out of work these days! We went to FERGUSON and ordered our appliances, they are PROFESSIONAL, KNOWLEGEABLE AND VERY HELPFUL (not looking at his phone and texting back his family about bagels while you're sitting with him, not to mention taking his mask down while not facing us.) We did pricing research as well and are getting the same rebates as ABL would have given us. I would NEVER recommend ABL and have let my contractor...
Read moreAfter shopping at the big box stores twice and not finding the salespeople helpful, I was recommended to try ABL in Manalapan. I called and spoke with Larry Stein, one of the owners initially. He was honest and informative. He even offered to stay late if need be so that my husband could accompany me. I decided to stop in alone during the day and I was so fortunate to meet Daniel Goldfarb. He was incredibly honest and knowledgeable. His patience made the entire experience stress free. Printed out several options that were actually in stock and available for a very quick delivery. In addition, he beat everyone's price. He was a true gentleman and I highly recommend if you are looking for an appliance,...
Read moreWe highly recommend this establishment. We inquired about a washing machine in the morning and even though they offered delivery, we chose to pick it up at the warehouse and had it home by noon. Their customer service was great. Lucas helped us and was wonderful to work with. They went above and beyond for us. They have a wide variety of inventory. We chose the Speed Queen top loader washing machine and it’s awesome. It’s the best washing machine we have ever owned. I love it. It was such a smooth and pleasurable transaction. We will be purchasing from them for all our future...
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