Geek Squad — Local services in Manalapan Township

After waiting 20 minutes past my appointment time, I finally asked one of the two gentlemen working on another customer’s laptop if someone was going to help me. One of the two gentlemen asked what I needed help with. I explained That my desktop pc wouldn’t start. The technician wasn’t able to start it either. Before I could ask about repairs, they asked me if I had a membership+ as they only service customers who have membership+ at cost of $180. I said no thank you and left. I then “chatted” With customer service on the main geek squad/Best Buy website and was told geek squad does not require a membership+. Not sure why the technicians Manalapan found it necessary to lie, but maybe They don’t want to work on “low Tech desktop computers”. At this point, I wouldn’t trust...

Had a great experience with the Geek squad mobile installation agent named Kody(not sure if I mentioned name correctly). He was very kind and customer friendly understood the trouble I was in due to malfunctioning of the remote start system and he looked into it in timely manner and was very supportive....

Service tech was very knowledgeable and tried to fix my tablet. He spent several hours working on it but it (bookmarks) couldn't be restored. I would definitely go back...