Cucina Alessi Italian — Restaurant in Manalapan Township

I called to order a wrap to go. I was put on hold 3 times & waited about 5 minutes until I was finally spoken to. Then, I ordered my food & repeated my order 3 times to the girl. When I got there they were confused where my order was but eventually found it. I went back to work, & noticed it is the wrong wrap. I called up telling them that they messed up my order & asked if I bring my wrap back could they make me new wrap & they said they cannot do that…. What kind of customer service is that? What if I was allergic to what they put in the wrap? I asked to speak to a manager & was given attitude. In order to get a new wrap they told me I needed to just buy a new wrap. ARE YOU KIDDING ME? Eventually after speaking to multiple staff members they said they’d give me a refund if I brought the wrap back. It took a lot of arguing for it to get to that point & I am extremely disappointed. I have NEVER been to a pizza place where the staff had denied to remake/refund me for THEIR mistake. I will never be returning to...

Terrible service here you are always better off spending your money elsewhere at one of the many pizzerias that treat their customers right. I walked into Cucina Alesia with another customer behind me. I went up to the counter to place my order and the older bald worker began helping customers from his left and right without any kind of order. The worker then preceded to make the order for the customer who walked in after me as if they’re friends even though the worker clearly saw us come in. That’s all fine I guess but then random customers started walking up to the counter and a lady cut me in “line”. She then ordered the last of the food I was waiting to buy not even kidding. I brought it up quickly to the worker and he could care less. Walked out immediately without buying anything. I don’t see myself...

Very Enjoyable! Stopped in just for lunch while on a job in the area, They had the pizza pies set up for you to choose from at the counter, all different types for the most choices, I ordered and sat down at a booth to eat bUT could of sat in the dining room for table service, and I got tge 2 slices back in minutes from their 700f oven nice and warm and I ate them and was very pleased! The siccillIan slice I had was the one that was next to the regular style one they had but this one was cool because it had sauce on top of cheese, very good! The sausage slice had razor thin bit very generous amount and very tasty sausage on it. My friend had the broccoli and mushroom slices and he couldn't of been happier with them. The counter guys were very pleasant...